

NAC Travel International
Based on recent customer reviews, NAC Travel International is highly praised for its professional visa and documentation support, particularly for Schengen and UK visa applications. Customers highlight the thorough consultation process, detailed checklists, and interview preparation sessions led by consultant Gershom. Travel booking services, including flights, accommodation, and transfers, are described as seamless and well organised. Pricing transparency and proactive communication during trips are frequently noted strengths. One negative review raised concerns about application delays, a difficult refund process, and questions about the company's operational scale.
TrustIndex
0
Ranking
#9
in Travel & Vacation
NPS Score
100
Recommended: Very Likely
Jun '25 - May '26
Based on recent customer reviews, NAC Travel International is highly praised for its professional visa and documentation support, particularly for Schengen and UK visa applications. Customers highlight the thorough consultation process, detailed checklists, and interview preparation sessions led by consultant Gershom. Travel booking services, including flights, accommodation, and transfers, are described as seamless and well organised. Pricing transparency and proactive communication during trips are frequently noted strengths. One negative review raised concerns about application delays, a difficult refund process, and questions about the company's operational scale.
NAC Travel International has a TrustIndex of 0 out of 10 on Hellopeter, based on 16 reviews in the last 12 months. Hellopeter has tracked NAC Travel International across 99 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Its such a beautiful experience talking with consultants that actually know what they are doing. Flawless execution from start to finish. I highly recommend the NAC Travel team.
1 reviews | Active since Jan 2020
Its such a beautiful experience talking with consultants that actually know what they are doing. Flawless execution from start to finish. I highly recommend the NAC Travel team.
1 reviews | Active since Jan 2020
I downloaded the SA visas mobile app on the Google play store. NAC Travel makes the South Africa visa process seem very easy and convenient process. I know I am in the right hands. Keep up the great work NAC Travel
1 reviews | Active since Jan 2020
I downloaded the SA visas mobile app on the Google play store. NAC Travel makes the South Africa visa process seem very easy and convenient process. I know I am in the right hands. Keep up the great work NAC Travel
1 reviews | Active since Jan 2020
I visited the NAC Travel branch in bedfordview. Service was outstand. Staff very polite. The knowledge base is very up to date. The do what they say they will do. Will be using them again in the near future
1 reviews | Active since Jan 2020
I visited the NAC Travel branch in bedfordview. Service was outstand. Staff very polite. The knowledge base is very up to date. The do what they say they will do. Will be using them again in the near future
1 reviews | Active since Jan 2020
Had a wonderful experience when I used the services of NAC Travel International Pty Ltd in Bedfordview. The consultant I met was very friendly and professional. The offices were very corporate. The service top tier. For immigration and travel advise I highly recommend anyone to use them.
1 reviews | Active since Jan 2020
Had a wonderful experience when I used the services of NAC Travel International Pty Ltd in Bedfordview. The consultant I met was very friendly and professional. The offices were very corporate. The service top tier. For immigration and travel advise I highly recommend anyone to use them.
1 reviews | Active since Jan 2020
I booked a family trip to Europe with NAC Travel and the whole experience was five stars from start to finish. From my very first call they were calm, organized, and realistic about timelines and costs. My consultant explained every option clearly, helped me choose the best flights for our schedule, and found hotels that were both family-friendly and within walking distance of the sights we wanted to see. Everything in the itinerary matched what they promised. What really stood out was their visa and documentation support. They walked us step-by-step through the Schengen application, prepared a tidy packet with a clear cover letter and checklist, and even booked the embassy appointment on our behalf. When the embassy requested one additional document, NAC flagged it immediately and helped me upload the file within 24 hours. Our visas were approved on the first submission, which removed so much stress. On the trip itself NAC’s customer care was excellent. A late-night flight change meant we needed a different connection and they rebooked us the same day without any fuss. They checked in proactively during transit, confirmed our hotel early check-in, and arranged a rental car at a better rate than I could find online. Payments and fees were transparent the whole way; the final invoice matched the estimate and there were no surprise charges. This felt like a truly personalized service rather than a one-size-fits-all package. The team anticipated issues, communicated clearly, and treated our family with patience and care. If you want a travel partner who handles the details so you can enjoy the trip, NAC Travel is the team to call. Highly recommended.
1 reviews | Active since Jan 2020
I booked a family trip to Europe with NAC Travel and the whole experience was five stars from start to finish. From my very first call they were calm, organized, and realistic about timelines and costs. My consultant explained every option clearly, helped me choose the best flights for our schedule, and found hotels that were both family-friendly and within walking distance of the sights we wanted to see. Everything in the itinerary matched what they promised. What really stood out was their visa and documentation support. They walked us step-by-step through the Schengen application, prepared a tidy packet with a clear cover letter and checklist, and even booked the embassy appointment on our behalf. When the embassy requested one additional document, NAC flagged it immediately and helped me upload the file within 24 hours. Our visas were approved on the first submission, which removed so much stress. On the trip itself NAC’s customer care was excellent. A late-night flight change meant we needed a different connection and they rebooked us the same day without any fuss. They checked in proactively during transit, confirmed our hotel early check-in, and arranged a rental car at a better rate than I could find online. Payments and fees were transparent the whole way; the final invoice matched the estimate and there were no surprise charges. This felt like a truly personalized service rather than a one-size-fits-all package. The team anticipated issues, communicated clearly, and treated our family with patience and care. If you want a travel partner who handles the details so you can enjoy the trip, NAC Travel is the team to call. Highly recommended.
1 reviews | Active since Jan 2020
I had tried applying for a Schengen visa 3 times and was denied each time. The 1st 2 times I did it my self and the third was with some agents which I will not name here. I almost gave up but was referred to NAC Travel by a collegue. He is based in Durban but was assisted remotely and got his visa. I wanted to have a face to face though because of my prior experience and skepticism. I first went to there offices and didnt get to see any one as I was told at the reception that I needed to make an appointment first. I went on their website and schedule the appointment. I was charged R950 for face to face appointment. I chose to pay at the office instead of online as i wanted to be sure I would be assisted. When my appointment was approved, I met a consultant named Gershom at the office. The conference room was very nice and professional. I was offered beverages and the consultation was very detailed and he identified the root cause of my rejections (which I will not go into here). Anyway after the meeting I was convinced I was dealing with professionals and chose to pay their R5500 processing fee. I also chose a few additional services to strengthen my case as suggested. Long story short, 4 weeks after our first meeting I got an approved Schengen visa to visit France. Now my work leave isn't due for another month or so but you can imagine my excitement. This is why I now always refer my family and friends to NAC Travel. The experience was awesome.
1 reviews | Active since Jan 2020
I had tried applying for a Schengen visa 3 times and was denied each time. The 1st 2 times I did it my self and the third was with some agents which I will not name here. I almost gave up but was referred to NAC Travel by a collegue. He is based in Durban but was assisted remotely and got his visa. I wanted to have a face to face though because of my prior experience and skepticism. I first went to there offices and didnt get to see any one as I was told at the reception that I needed to make an appointment first. I went on their website and schedule the appointment. I was charged R950 for face to face appointment. I chose to pay at the office instead of online as i wanted to be sure I would be assisted. When my appointment was approved, I met a consultant named Gershom at the office. The conference room was very nice and professional. I was offered beverages and the consultation was very detailed and he identified the root cause of my rejections (which I will not go into here). Anyway after the meeting I was convinced I was dealing with professionals and chose to pay their R5500 processing fee. I also chose a few additional services to strengthen my case as suggested. Long story short, 4 weeks after our first meeting I got an approved Schengen visa to visit France. Now my work leave isn't due for another month or so but you can imagine my excitement. This is why I now always refer my family and friends to NAC Travel. The experience was awesome.
1 reviews | Active since Jan 2020
Had a nice fun vacation to Mauritius with hubby thanks to the NAC Travel team. handled our flights, hotel reservation airport pick up and even booked us a few activities. Trip was a much needed vacay and NAC was just what the doctor ordered.
1 reviews | Active since Jan 2020
Had a nice fun vacation to Mauritius with hubby thanks to the NAC Travel team. handled our flights, hotel reservation airport pick up and even booked us a few activities. Trip was a much needed vacay and NAC was just what the doctor ordered.
1 reviews | Active since Jan 2020
We used NAC Travel to process 5 UK Standard Visitor visas for our family so we could include a London stopover on the way to our daughter’s graduation in the USA — and the whole experience was outstanding. From the first call, everything felt organised. We booked an appointment to meet Gershom at the Bedfordview office (AMR Office Park). He walked us through the process step-by-step and, most importantly, flagged what was missing in our file: recent stamped bank statements, a clear employment letter with leave dates, and a detailed travel itinerary. He gave us a neat checklist, sample templates, and deadlines, which made it easy to fix everything quickly. Before our visa appointments, Gershom scheduled three Zoom prep sessions. He covered the common interview questions, how to explain our travel purpose (London stopover + graduation in the US), and how to present ties to South Africa confidently. We practiced as a family, and those sessions really calmed the nerves. NAC Travel helped us secure the VFS appointments, checked every document again the day before, and made sure our forms matched our supporting evidence. On interview day, all five of us felt ready. The officers hardly asked follow-ups because our files were so tidy. Within the expected timeframe, all five visas were granted. They didn’t stop there. NAC Travel also booked our flights (Johannesburg → London → New York and back) and suggested a brilliant hotel in London — we stayed at the Park Plaza Westminster Bridge London, which was perfect for a quick family break between flights. Everything ran like clockwork, from airport timings to seat selections and baggage. It was an awesome experience from start to finish. Professional, calm, and genuinely caring service. We’ll happily use NAC Travel again and recommend them to anyone who wants things done properly the first time.
1 reviews | Active since Jan 2020
We used NAC Travel to process 5 UK Standard Visitor visas for our family so we could include a London stopover on the way to our daughter’s graduation in the USA — and the whole experience was outstanding. From the first call, everything felt organised. We booked an appointment to meet Gershom at the Bedfordview office (AMR Office Park). He walked us through the process step-by-step and, most importantly, flagged what was missing in our file: recent stamped bank statements, a clear employment letter with leave dates, and a detailed travel itinerary. He gave us a neat checklist, sample templates, and deadlines, which made it easy to fix everything quickly. Before our visa appointments, Gershom scheduled three Zoom prep sessions. He covered the common interview questions, how to explain our travel purpose (London stopover + graduation in the US), and how to present ties to South Africa confidently. We practiced as a family, and those sessions really calmed the nerves. NAC Travel helped us secure the VFS appointments, checked every document again the day before, and made sure our forms matched our supporting evidence. On interview day, all five of us felt ready. The officers hardly asked follow-ups because our files were so tidy. Within the expected timeframe, all five visas were granted. They didn’t stop there. NAC Travel also booked our flights (Johannesburg → London → New York and back) and suggested a brilliant hotel in London — we stayed at the Park Plaza Westminster Bridge London, which was perfect for a quick family break between flights. Everything ran like clockwork, from airport timings to seat selections and baggage. It was an awesome experience from start to finish. Professional, calm, and genuinely caring service. We’ll happily use NAC Travel again and recommend them to anyone who wants things done properly the first time.
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