Poor, poor service and zero accountability

Extremely disappointed with the service from Nactor Repairs. My washing machine was collected on 1 Nov 2025, and after paying two invoices (R3,400 and R810), the machine was returned in worse condition and then taken back again. Since 21 Nov, I have not received it. Communication has been terrible—calls and messages are ignored. On 3 Feb 2026 they told me they had “data loss,” and on 5 Feb they claimed to have “found the machine” but never followed up. Months later, I still have no washing machine, no updates, and no accountability. I cannot recommend this company based on my experience. The deserve a negative star rating!!!