ACCOUNT OVERPAID

I had a loan of R5000.00 through Bridge Loans. I was handed over to Nadia Scheepers Attorneys and I had judgement due to this. The loan tripled from R5000.00. I paid religiously and they deducted an extra month. Luckily for me I watched my account otherwise they would've deducted until I turned 80. I phoned them In July and they still did not refund me. According to Jackie I have to wait 8 weeks for the refund. I want to know why do I have to wait so long when it didnt take them long to hand me over.<br> Please explain.<br>