Naedo/Telkom thiefs

You are stealing money from our account on behalf of telkom after the 2 years contract with bad service and we ask you that we do not want to continue and it is almost 4 years now you keep on taking money and we do not get any service every month the amount is between R393-R584 for what, you send us a mobicell phone and no oaperwork or leagal contract and no router, you and telkom are bad thiefs. Cecilia