NP
Nandos Parkview
Unclaimed Business
NP
Nandos Parkview
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#14
in Restaurants & Food
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMD
Minette D
1 reviews | Active since Jan 2020
9 Mar 2025, 08:47
Nandos why
Hi I recently bought a nados wrap at the Malibongwe Nandos, I ordered the wrap and (not with) halloumi. Got the order, no Halloumi, asked was told it was in the wrap ( FIY the interest in me the customer was nothing could give a f$$$k but for this branch is not irregular) , I said I ordered it separately but got that I don't give a f@@@k look. Decided no worries I will try it. The wrap now R20 more expensive had half the chicken in it, normally it has a lot of chicken but it was now maybe 1/4 of the normal amount......why? Pay more, horrible service, almost no chicken and order wrong.
Helpful (0)
|Replies (0)MD
Minette D
1 reviews | Active since Jan 2020
9 Mar 2025, 08:47
Nandos why
Hi I recently bought a nados wrap at the Malibongwe Nandos, I ordered the wrap and (not with) halloumi. Got the order, no Halloumi, asked was told it was in the wrap ( FIY the interest in me the customer was nothing could give a f$$$k but for this branch is not irregular) , I said I ordered it separately but got that I don't give a f@@@k look. Decided no worries I will try it. The wrap now R20 more expensive had half the chicken in it, normally it has a lot of chicken but it was now maybe 1/4 of the normal amount......why? Pay more, horrible service, almost no chicken and order wrong.
0
Replies (0)RS
Roelof S
1 reviews | Active since Jan 2020
23 Oct 2024, 18:59
Worst ever servive delivery from Nandos Parkview
Worst take away ever. Please do not support this franchise. Waited 2 hours today for my delivery. Phones are not answered or calls tramsfered the hanhed up. I have only experienced issues with this place and submitted various complaints, ONLY to find that their services got worse. Cannot believe how bad thet are. We actually just started laughing out of pure frustration wiith total lack of service delivery.
Helpful (0)
|Replies (0)RS
Roelof S
1 reviews | Active since Jan 2020
23 Oct 2024, 18:59
Worst ever servive delivery from Nandos Parkview
Worst take away ever. Please do not support this franchise. Waited 2 hours today for my delivery. Phones are not answered or calls tramsfered the hanhed up. I have only experienced issues with this place and submitted various complaints, ONLY to find that their services got worse. Cannot believe how bad thet are. We actually just started laughing out of pure frustration wiith total lack of service delivery.
0
Replies (0)SM
Sphelele M
1 reviews | Active since Jan 2020
18 Jun 2024, 20:44
Nandos Woodhill (Parkview)
I called Nandos Parkview (Woodhill) for an order to be delivered at 17:53, I was told it will be delivered at 18:45. All was well until I got a call from customer care at 18:36 saying that my order will be delayed as there is no driver to deliver it. No time was given to me as to when it may be out for delivery. At around 19:45-19:50, nothing was being said as to how far or where our order was, so I called the restaurant and they answered with the fact that they still don’t have a driver. I told them can they at least give me an estimate on how far they are with the driver, she couldn’t answer. Right after she just hung up. I took it into my hands to just go drive to the restaurant and get the food because it’s already late for dinner. As I was driving, I call the customer care line to let them know about the situation. She apologised and told me she will call the manager to get back to me. After a few minutes I get a call from him, he stated that he cannot turn me back because I’m already on my way but the driver already took our food and left. I asked him why I didn’t get a call or an update because it’s been 2 hours now with no response and also I was not answered as to how far or how long it’ll take. His response was that they use a third party to deliver so it’s out of his control. He still did not answer the question at hand as to why I was not notified that the food is on the way or that they apologise for delay. He said that there was nothing he could do because he didn’t know. I asked him as a manager, you don’t know what’s happening in the restaurant? Can you not see that there’s food under the warmer that’s been sitting for over two hours with no one minding it? Why did he not ask his employees as to what’s happening with that order or anything. He remained speechless and just offered to make a new order for me. I arrived at the restaurant and told them that I refuse to pay the delivery fee because I used my own car to come and get the food which I requested for it to be delivered. I was really disappointed in their lack of communication and help, their response was not satisfactory and the lack of care was not acceptable. I hope they can work on that next time they get a delivery order.
Helpful (0)
|Replies (0)SM
Sphelele M
1 reviews | Active since Jan 2020
18 Jun 2024, 20:44
Nandos Woodhill (Parkview)
I called Nandos Parkview (Woodhill) for an order to be delivered at 17:53, I was told it will be delivered at 18:45. All was well until I got a call from customer care at 18:36 saying that my order will be delayed as there is no driver to deliver it. No time was given to me as to when it may be out for delivery. At around 19:45-19:50, nothing was being said as to how far or where our order was, so I called the restaurant and they answered with the fact that they still don’t have a driver. I told them can they at least give me an estimate on how far they are with the driver, she couldn’t answer. Right after she just hung up. I took it into my hands to just go drive to the restaurant and get the food because it’s already late for dinner. As I was driving, I call the customer care line to let them know about the situation. She apologised and told me she will call the manager to get back to me. After a few minutes I get a call from him, he stated that he cannot turn me back because I’m already on my way but the driver already took our food and left. I asked him why I didn’t get a call or an update because it’s been 2 hours now with no response and also I was not answered as to how far or how long it’ll take. His response was that they use a third party to deliver so it’s out of his control. He still did not answer the question at hand as to why I was not notified that the food is on the way or that they apologise for delay. He said that there was nothing he could do because he didn’t know. I asked him as a manager, you don’t know what’s happening in the restaurant? Can you not see that there’s food under the warmer that’s been sitting for over two hours with no one minding it? Why did he not ask his employees as to what’s happening with that order or anything. He remained speechless and just offered to make a new order for me. I arrived at the restaurant and told them that I refuse to pay the delivery fee because I used my own car to come and get the food which I requested for it to be delivered. I was really disappointed in their lack of communication and help, their response was not satisfactory and the lack of care was not acceptable. I hope they can work on that next time they get a delivery order.
0
Replies (0)