Spectacles definitely not indestructable

Nano create amazing frames for kids that are flexible but when the time comes to find replacement parts its nearly impossible. You get told to buy a new frame or that parts are not available. Why dont you sell to the public? going through a third party is exhausting because then we get told its not covered under warranty. We spend the extra money on these frames as its supposed to be indestructible for kids but clearly this is not true and instead of helping us we get told buy a new frame.