BAD BAD BAD SERVICE

If I could give "-" as a rating I would. NASKAR MENLYN. I am a parts supplier for a number of Workshops in Centurion, whereby I order and source their parts for them. Over some time, I started receiving extremely poor service from a Sales Agent called Tiaan, who obviously got his job because his parents are the Managers, and hence no point in complaining to them. Hence over time due to him not bothering to reply to Part Price and availability quotes, we decided to use them very little or at all. Today we had a client needing a battery who was very near there store and requested a price, to suddenly get a nExtremely rude and Unprofessional call from Tiaan, saying we waste his time, as we don't buy anything. He was arrogant, rude and aggressive, and when we explained that it's due to him not bothering to quote us on parts, or if he does, it would be days later, and often incorrect. His reaction to this was yet again aggressive, and he told us we talking "s7$t, and that his fellow sales team agreed with him.

In over 20 years in this industry, I have never received a phone call like this. This industry is full of sales agents that do not want to supply a service but fill there Commision pockets as fast as possible, often by young individuals that have little experience especially when it comes to Business, never mind common logic when it's a bad idea to call clients that spend near R250k (with suppliers that actually are professional) on parts, and insult them.

In this case it shows that through Neave hiring, and Nepotistic business practice, not only does Naskar Menlyn gain an Extremely poor Name, but all the Naskar branches.

There can be no Justification on this matter, and I warn all would be customers to watch out. If the owners and managers Hire people with this attitude, then they are also to blame. There are many other options available, please don't make my mistake and use Naskar Menlyn.