No assistants from the NCC and the CGCO or any feedback

I have got a dispute with Voltic College about my contract They ignore the conditions of the contract and ignore my correspondence . I loged a complaint against Voltic with the NCC ,according to them the complaint does not fall under their mandate and advice me to lay a complaint with the CGSO , they refer back to the NCC See below the letters from the NCC Mr William Mmootong and CGSO Mr Solly Mudau I wrote them both a letter to assist me, with no response. Dear Mr William , I copy and paste the reply from NCC from Mr Solly ( I copied the e mail to Mr Solly also) below , he referred me to the CGSO and now you refer back to the NCC . Gentlemen’s I am sure that between the two of you ,you can assist me with this case .

From: Solly Mudau [mailto:s.mudau@thencc.org.za] Sent: 10 October 2019 08:57 AM To: jesterhuizen@mtnloaded.co.za Subject: FW: you can refer your Complaint Dear JOHANNES(JAN)HENDRIK ESTERHUIZEN

National consumer Commission has assessed your complaint against VOPTIC COLLEGE and found out that it falls under the mandate of The Consumer Goods and Services Ombud, you can contact them at Share call: 086 0000 272, Email address: info@cgso.org.za, website: www.cgso.org.za and their fax number is 086 206 1999. Best regards Mudau Solly.

From: William Mmotong [mailto:williamm@cgso.org.za] Sent: 30 October 2019 01:29 PM To: jesterhuizen@mtnloaded.co.za Subject: 201910-0034437

Our ref: 201910-0034437 30 October 2019

Dear Mr Esterhuizen, YOUR COMPLAINT AGAINST Voltic College We acknowledge receipt of your complaint on 30 October 2019, which does not fall within our area of jurisdiction, as set out in the Code of Conduct, so we cannot deal with it, for the following reason: Another Ombud Jurisdiction The matter has, however, been referred to The National Consumer Commission (Ncc) in the hope that they are able to assist you. Kindly correspond directly with The National Consumer Commission (Ncc) in future. Their contact details are: Telephone: 012-428-7000 E-mail: complaints@thencc.org.za Yours sincerely William Mmotong Intern For: Consumer Goods & Services Ombudsman

Review title: No assistants from the NCC and the CGCO or any feedback This business isn’t on Hellopeter, would you like to let them know about your review? Solly Mudau ( s.mudau@thencc.org.za ) and William Mmotong (williamm@cgso.org.za) Please provide a valid email address for the new business