National Debt Counsellors
4.1|1,687 reviews
Responds in 44 hours 57 min
PR
Phumzile R
1 reviews | Active since Member
02 Mar 2026, 18:19
****mers!
NDC promised to help me with my debt yet seens October last year they have been deducting money from my account without delivering any assistance.this feels misleading and unacceptable. As I’m speaking they took double the payment for February.
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Replies (53)National Debt Counsellors's replyOfficial
03 Mar 2026, 09:02Good day,Thank you for sharing your concerns. We take feedback like yours very seriously and are deeply concerned to read about the distress and inconvenience you have described. It is important to note that a consumer can only be placed under debt review after completing and signing the required consent and documentation in terms of the National Credit Act. We are committed to investigating thoroughly.To address your concerns promptly, we request that you send us your ID number. Once received, we will contact you.We are committed to resolving this matter professionally and transparently.
Best regards,
National Debt Counsellors's reply03 Mar 2026, 09:02
Official
Good day,Thank you for sharing your concerns. We take feedback like yours very seriously and are deeply concerned to read about the distress and inconvenience you have described. It is important to note that a consumer can only be placed under debt review after completing and signing the required consent and documentation in terms of the National Credit Act. We are committed to investigating thoroughly.To address your concerns promptly, we request that you send us your ID number. Once received, we will contact you.We are committed to resolving this matter professionally and transparently.
Best regards,