Sickening “investigation”

So after waiting for many months for an outcome, a case that I have opened were ruled in Discovery Insure’s favor and I’m still stuck, now even more so, because of a report from the insurer’s service provider stating that their findings were that my faulty parking sensors had nothing to do with the accident it had been in. RIGHT IN THE SPOT OF THE IMPACT.

My voice and the right to receive fair service has now completely shattered because you, the ombudsman, did exactly what Discovery did when they looked at the “report” that states about my parking sensors. You simply believe that it’s the truth and made your finding on my case such that I am automaticaly wrong.

MY CAR HAS DAMAGE FROM AN ACCIDENT THAT FOR SOME REASON, EVERYONE SEEMS TO THINK IS IMPOSSIBLE.

My car was hit on the back left, right on the two parking sensors in the spot. They started giving problems after I received my car back for the first time and I complained about them immediately.

Any one reading this, this is a prime example of how a sustem cam fail someone because big companies have the power to use “reports” as the only truth and leave the consumer with damage.

This is sickening and everyone involved in my case should be ashamed for not properly investigating the matter by including me