DOES NOT PROCESS REFUNDS - NATION OVERALLS

I would rate no stars if there was an option. After paying a deposit to the company in cash on the 23 of Aug I phoned them on the 31st to ask about the stock. I was then informed that their supplier doesn't stock the shoes I ordered. I then asked for a refund, which the lady at the Wonderboom branch said she will pass on to their accounts department. I phoned on Monday since the money was not showing in my account, She explained to me that the money will show in my account shortly. I phoned again on Tuesday, was told that the transfer was done Monday evening. Thursday I phoned, she said she will follow up with the lady in accounts. I have spoken to the manager at the Villiera branch twice today, the lady in accounts had a query on the method of payment, no one contacted me, and it was a lie that the payment was even made on Monday. I was told that unfortunately they will try their best to do the payment today otherwise they will try for tomorrow. I am sorry but that is pathetic. Not even taking my complaint seriously, the manager just keeps quiet when confronted on the phone. DO NOT BUY FROM THIS COMPANY! There is NO SERVICE!!!!!!!!!