National Risk Distribution

****mers!!!! Be careful guys!!!

This review is not targeted to Affinity health but it's directed to NRD which from my research is part of Affinity health. Nrd is not on hello Peter hence why I am writing to Affinity health. I got a call from an agent by the nane of Toluwalashe Disu he calls himself Smart(he really thinks he is smart by trying to cover up he's useless service with that hyper personality) when the gentleman called me I gave him a listening ear to give him a chance to sell he's product, I do this because I might need the product plus it's a job that provides for people's family, note that I was called on the 6th and I was pitched the medical health product not sure of the name but I am suppose to pay R153.00 for the product, I thought OK this is a good deal and I wanted to get it for my 2 year 7 months old baby since she does not have a medical aid, I made it clear to the gentleman why I am getting the product and I also emphasized on the issue of me being ****med in the past so I didn't want any issue. I signed my daughter up on the 6th the gentleman promised me a free month and guess what... Today is the 19th and my application is still not active, so much for the free month, I kept trying to communicate with the sales agent to ask what is going on, but most of the time I can't get a hold of him and I send emails but he does not reply, finally he calls me to give me more excuses and lies, the gentleman told me I can start using the product already event though the application is not active(I know this because I called nrd call center twice and they kept explaining to me that the policy is not active so it means I don't have a policy number, in other words I'm not active on the system), but Mr Smart insisted that I can use the product sjd that I have a policy number and he will send it to me, it's been more than a week now and I'm still waiting for the email, I have sent him emails but he did not respond, my daughter was very sick on the 12th of Dec and I was convinced I had a product that I could use to help my daughter but didn't know how and I was stuck. Its really sad that people like this destroy an image of a company without any care or concern, all they worry about is the commission they get, I want my policy canceled, please do not debit me NRD. Worst service I have ever recieved guys, be careful of this company, I just pray you guys don't start taking money in my account when ever you feel like. Now I probably will do what most people do and drop the call when people call me to sell me things.