No help to the youth !

I’ve had the worst experience with them. How are they supposed to help the youth when their Kempton Park offices don’t even pick up the phone. I signed up for their BMT training in August and it’s November now and I have not received a confirmation nor response. They keep telling me via email that theirs a long list and I should wait yet their website says it takes 2 months to receive a response. They are a disappointment and fail young entrepreneurs .