BAD SERVICE AND NOW CANCELING MY DEDICATED STATUS

THE PEOPLE AT NATSHOOT ARE NOT VERY HELPFUL I CALL IN FOR HELP ABOUT MY DEDICATED STATUS THEN ANEL SAYS SE WILL MAIL ME I MAIL HER BACK AND GET NO RESPONSE SO THEN ONE DECIDES OK LET ME CALL AS NO EMAIL RESPONSE ONE CALLS IN HOW MANY TIMES AND NO ANSWER SO NOW AGAIN ANOTHER MAIL NO RESPONSE, THE I TRIED THE NEXT DAY SAME STORY NO RESPONSE WHEN CALLING SO I GAVE UP HOW MUST I EVER GET MY DEDICATED STATUS IF NOBODY CARES ABOUT THERE CUSTOMERS, SO THE LADY WHO ANSWERED THE PHONE TODAY SAID THEY WILL NO LONGER HELP ME DUE TO ME BEING TO PERSISTENCE WOW WOW WOW THIS IS AMAZING. IMAGINE THEY HAD THERE THINGS AT A SHOP AND THEY CALL IN TO SEE HOW FAR THEY ARE WITH THERE THINGS AND THEY GET AN ATTITUDE FROM THE SHOP THERE THINGS ARE THERE IS NO MORE CUSTOMER SERVICE IN TODAY LIFE AND THEY JUST PROVED IT. WELL I HAVE NO CHOICE AND TO TAKE THIS MATTER FURTHER AS I HAD PAID FOR SOMETHING. I WILL HAVE TO LODGE A COMPLAINT NOW BY THE CUSTOMER PROTECTION ACT IF NOTHING HAPPENS.