BB
Billy B
Active since Feb 2024
9
Reviews
0
Industries
Reviews
9 reviews20 months ago
BAD SERVICE AND NOW CANCELING MY DEDICATED STATUS
THE PEOPLE AT NATSHOOT ARE NOT VERY HELPFUL I CALL IN FOR HELP ABOUT MY DEDICATED STATUS THEN ANEL SAYS SE WILL MAIL ME I MAIL HER BACK AND GET NO RESPONSE SO THEN ONE DECIDES OK LET ME CALL AS NO EMAIL RESPONSE ONE CALLS IN HOW MANY TIMES AND NO ANSWER SO NOW AGAIN ANOTHER MAIL NO RESPONSE, THE I TRIED THE NEXT DAY SAME STORY NO RESPONSE WHEN CALLING SO I GAVE UP HOW MUST I EVER GET MY DEDICATED STATUS IF NOBODY CARES ABOUT THERE CUSTOMERS, SO THE LADY WHO ANSWERED THE PHONE TODAY SAID THEY WILL NO LONGER HELP ME DUE TO ME BEING TO PERSISTENCE WOW WOW WOW THIS IS AMAZING. IMAGINE THEY HAD THERE THINGS AT A SHOP AND THEY CALL IN TO SEE HOW FAR THEY ARE WITH THERE THINGS AND THEY GET AN ATTITUDE FROM THE SHOP THERE THINGS ARE THERE IS NO MORE CUSTOMER SERVICE IN TODAY LIFE AND THEY JUST PROVED IT. WELL I HAVE NO CHOICE AND TO TAKE THIS MATTER FURTHER AS I HAD PAID FOR SOMETHING. I WILL HAVE TO LODGE A COMPLAINT NOW BY THE CUSTOMER PROTECTION ACT IF NOTHING HAPPENS.
0 replies
22 months ago
bad customer service !!!!!!!!!!!!!!!!!!!!!!!!
worst company to do business with, you drive all they way there, take a sample with get back and pads are wrong why even bother taking a sample with. fabio was the salesman. i then called in waited 30 min on phone got cut off called again waited another 20 min before getting cut off again. i think the owner has no idea how bad his customer skills are in his company or he just also not care.
0 replies
23 months ago
POOR SERVICE AND STAFF HAS ATTITUDE - NO MANAGERS
THEY NEVER ANSWER THERE TELEPHONES, SEND MY DRIVER FOR A LIGHT SWITCH FELIX HELPED HIM WHEN DRIVER GOT HERE FELIX GAVE HIM AN INDICATOR SWITCH HAD TO SEND MY DRIVER BACK, CALLED AFTER HOLDING 15MIN AND ASKED WHY HE SENDS A INDICATOR SWITCH SAID ITS ALSO A SWITCH. HE THEN TOLD MY DRIVER HE WILL NO LONGER HELP US AND MUST GO SOMEWHERE ELSE. WOW YOU SWEAR THIS IS HIS BRANCH THAT HE CAN SAY THINGS LIKE THIS TO CUSTOMERS. I WILL NEVER EVER PUT MY FOOT IN THIS BUSINESS DOOR AGAIN THERE ARE MANY SPARE SHOPS AROUND NOT ONLY GOLDWAGEN GOODWOOD.
0 replies
23 months ago
SELLS YOUR THINGS WITHOUT YOUR PERMISSION
WATCH OUT FOR THIS LADY 2 FULL BLACK CRATES OF KIDS CLOTHES WERE GIVEN TO HER TO SEE HOW MUCH WE COULD SELL IT FOR, R400 WAS DEPOSITED INTO MY ACCOUNT AND SAID THIS IS WHAT SHE GOT FOR IT. NOBODY SAID SHE COULD SELL IT WE WERE ALL AWAITING A PRICE STILL AND NOW AVOIDING MY CALLS AND BLOCKED ME. I HAVE NO CHOICE BUT TO GO LAY A CHARGE OF THEFT AT SAPS, HOW CAN YOU SELL PEOPLES THINGS WITH OUT THERE PERMISSION. BE CAREFUL DONT JUST PAY OVER MONEY TO THIS WOMEN AS YOU CAN SEE SHE WILL BLOCK YOU THEN YOU IN THE SAME BOAT AS ME.
0 replies
24 months ago
SELLING OLD FOOD AND POOR CUSTOMER SERVICE OWNER RUDE!
I BOUGHT THIS THE 24 APRIL 2024 THEY CLAIM THIS IS FRESH THIS IS WHY THEY SENT IT OUT, AND THEY DID CALL ME TO SAY THEY DO NOT HAVE THE BREAD I WAS LOOKING FOR BUT SAY NOTHING ABOUT THE DOUGHNUT SO THEN I TAKE IT THIS IS THERE STANDARDS AND QUALITY. I THEN CALLED THE 25TH TO SPEAK TO MANAGER SHE WOULD HAVE FOUND OUT AND GET BACK TO ME THAT ALSO NEVER HAPPENED SO I CALLED HOURS LATER AGAIN TO FIND OUT I MUST LODGE IT WITH UBER... UBER NEVER BACKED IT YOU GUYS DID THEY ONLY DELIVER WHAT YOU GIVE THEM. SO AGAIN CALLED THE 26 TO SPEAK TO OWNER AND NO OWNER AVAIL WAITED 2 HOURS CALLED AGAIN STILL NO OWNER, I JUST CALLED AGAIN ASKED FOR OWNER FIRST SAID SHE IS NOT THERE AS I AM STILL TALKING THE OWNER TAKES OVER THE PHONE, WHAT A RUDE UNMANNED WOMEN SHE DOES NOT EVEN LISTEN TO MY QUERY OR WHY I AM UNHAPPY SHE TALKS ME DEAD AND MAKES LIKE ITS MY FAULT AND NOW GETTING HALF ATTACKED OVER PHONE BY HER, I AM NOW GOING TO LODGE A COMPLAINT AT THE HEALTH INSPECTORS THAT THEY CAN GO INVESTIGATE ON THE SHOP AND BAKERY STANDARD, I WORK FOR MY MONEY AND EVERY CENT YOU THROW AWAY IS A CENT U DONT HAVE IT JUST SHOWS YOU HOW LITTLE MOST PEOPLE FEEL ABOUT THERE JOBS TO SEND SOMEBODY SOMETHING SO OLD. I AM GOING TO POST ALL OF THIS OVER SOCIAL MEDIA AS I SEE MOST REVIEWS ARE THE SAME AS MINE
0 replies
24 months ago
TURNED BACK KM READING AND STILL HAS NOT GIVEN ALL OUR MONEY BACK!!!
WE BOUGHT A BMW X5 AT AUTOWORLD GOODWOOD THE 29TH NOVEMBER 2023 VIN: WBAKS420600J49954 REG; CAA2678 WITH 102582KM ON THE CLOCKS, WHEN DRIVING HOME THE AIR BAG LIGHT CAME ON SO CALLED THE AGENTS TO BOOK IT IN TO SEE WHAT THE FAULT COULD BE. WHEN GIVING THE AGENTS THE VIN NUMBER THEY SAID THE VEHICAL WAS THERE 27/10/2023 FOR OIL SERVICE AND REPAIRS TO THE DRIVERS AIR BAG THE KM READING WAS THEN 227800KM SO SOMEBODY TAMPED WITH THE CLOCKS AS THE MASTER KEY WAS ALSO NOT AVAIL WHEN WE BOUGHT THE CAR. SO CONTACTED THEM AND WANTED MY MONEY BACK, THEY THEN SAID WE MUST BRING THE CAR BACK AND WILL GIVE OUR MONEY BACK, THE 12 DECEMBER THEY SENT UAS AN EMAIL SAYING WE WOULD GET OUR MONEY BACK WITH IN 2-3 WORKING DAYS THAT ALSO NEVER HAPPENED, SO IT HAS GONE ON AND ON AND STILL HAVE NOT REVIVED ALL OUR MONEY IN FULL, THEY WERE THEN WAITING FOR THE BANK TO REFINANCE (FLOOR FINANCE) THE BMW ON THERE COMPANY AGAIN THAT ALSO NEVER HAPPENED. WE WENT TO SAPS GOODWOOD TO OPEN A ***** CHARGE FOR TURNING BACK THE KM READING ACCORDING TO INSPECTOR ROSSOUW SAID IT IS NOT ***** TO TURN BACK KM OF A CAR AS THE COURT THREW IT OUT?? WE ARE STILL TRYING TO GET THE REST OF OUR MONEY BUT NO SUCCESS, WE HAVE ALSO BEEN MONITORING THERE STOCK ON FLOOR AND SEE THE BMW X5 IS NO LONGER THERE AND THE SALES LADY MISHKA ALSO CONFIRMED OVER THE PHONE YESTERDAY THAT THEY DO NOT HAVE ANY BMW X5 ON THERE FLOOR. SO NOW THEY HAVE ALSO SOLD THE CAR THAT THEY HAVE NOT PAID ME BACK FOR IN FULL. I HAVE NO CHOICE BUT TO GO TO THE HAWKS NOW AND TAKE THIS MATTER EVEN FURTHER, I AM SURE THEY WOULD NOT LET A CAR GO AND WAIT 6 MONTHS FOR THERE MONEY, THEY ARE VERY DISHONEST PEOPLE AND NEVER STICK TO THERE WORD OR EMAILS. I HAVE ALL THE SUPPORTING DOCUMENTS SHALL ANYONE WANT TO VERIFY IT.
0 replies
24 months ago
BAD SERVICE AND NO PRODUCT KNOWLEDGE
DONT EVEN BOTHER BEEN TRYING SINCE 9AM THIS MORNING TO GET HOLD OF THE GOODWOOD BRANCH EMAILS AND TELEPHONE NUMBER ALL **** NOTHING WORKS CALLED HEAD OFFICE TO FIND OUT WHAT PIES THEY ALL MAKE AS THIS WOULD BE MY FIRST TIME BUYING THERE PIES THEY ALSO COULD NOT TELL ME THAT I AM SO GLAD I NEVER HAD THE CHANCE TO TRY THERE PIES IF THERE SERVICE AND PRODUCT KNOWLEDGE IS SO POOR HOW IS THE QUALITY OF THERE PIES, THANK YOU BUT NO THANKS WILL STICK TO PIEMANS GARAGE PIES THEY AT LEAST KNOW WHAT THEY ARE SELLING AND HAVE A TELEPHONE.
0 replies
24 months ago
BAD CUSTOMER SERVICE, EMPTY PROMISES
I CALLED AT 11H20 SATURDAY AS I NEVER RECEIVED ANY CALL MY BOSS DROVE ALL THE WAY FROM LANGEBAAN SATURDAY MORNING AS CLAYTON SAID IT WOULD BE DONE SATURDAY. WHEN I CALLED SATURDAY THEY NEVER EVEN STARTED IT WHEN I CALLED AGAIN AT 11H20 THE LADY SAID SHE IS NOW BUSY WITH THE INVOICE AND THEY CLOSE 11H45, IF MY DRIVER RACED THERE HE COULD NOT MAKE IT IN 15 MIN MY BOSS OF 87 YEARS OF AGE WAS WAITING FOR IT THAT HE COULD GO BACK HOME SO HAD TO LEAVE BACK HOME AND COME IN AGAIN TODAY. THIS IS THE LAST TIME I WOULD BE USING YOU UNPROFESSIONAL COMPANY.
71 replies
24 months ago
POOR SERVICE
WHAT POOR SERVICE, CALLED IN 05/04/2024 TO GET A NEW RADIO FITTED AS I WAS GOING AWAY AND WANTED TO PUT ONE IN. THEY SAID THEY COULD NOT HELP ME THIS FRIDAY AS THEY ARE FULLY BOOKED BUT COULD HELP ME THIS FRIDAY 12/04/2024. SO I CALLED IN TODAY TO ARRANGE THE TIME AS I HEARD NOTHING FROM THEM IN 4 WORKING DAYS, THE RECEPTION LADY PUT ME THREW TO TECHNICAL DEPT, THE LADY ANSWERED AND SAID SHE KNOW NOTHING ABOUT THE JOB?? THEY SAID THEY WILL LOOK AND LET ME KNOW. I THEN CALLED IN AGAIN AS NOBODY AGAIN CALLED ME BACK SHE SAID IT IS LYING AT THE ACCOUNTS DEPARTMENT I THEN ASKED TO SPEAK TO A MANAGER AS USUAL THERE ARE NO MANAGERS AVAILABLE NOW I UNDERSTAND WHY THERE IS SUCH POOR SERVICE. THERE WAS I GUY IN THE BACK GROUND TALKING BAD ABOUT ME THEN WAS TOLD WE WONT INSTATE YOUR ACCOUNT.ASKED TO SPEAK TO THE GUY AND WAS TOLD HE JUST LEFT HOW CONVENT HEY WOW THIS IS WHAT YOU CALL SERVICE HEY. I PUT THE SAME MESSAGE ON THERE FACEBOOK AND THEY HAVE BLOCKED ME. AGAIN SHOWS HOW PROFESSIONAL THEY ARE
0 replies
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5 Star
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4 Star
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3 Star
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2 Star
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1 Star
9 (100%)