Exceptional service and going the extra mile!!!

I bought a long saved for Kitchenaid Blender through Naturalwise online store. It unfortunately leaked after the second use and further damage was done as I tried to use it again after the initial problem started. I contacted Cheryl at Naturalwise and she IMMEDIATELY responded by contacting the agents and organising couriers to pick up the broken blender and deliver it to Kitchenaid for inspection. The damage that occurred was out of warranty as I used the faulty unit and incurred further damage to the machine. I therefor needed to pay for repairs. Cheryl was extremely kind in dealing with both me and the Kitchenaid agent and understood that is was a big accident from the start. She organised for the blender to be send back to me from the repair centre and didn't charge me a single penny for all of this plus paid for the repairs. I can DEFINITELY recommend this supplier to anyone wanting to buy health equipment and products. Thank you for incredible service every step of the way! I am still stunned.