Navworld
3.7|33 reviews
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Francois B
1 reviews | Active since Member
15 Jan 2024, 13:26
Navworld Lynnwood not supporting Garmin products
Bought a Garmin 1030 from Garmin at 94.7 . Battery seems to have a problem . Took to Navworld in Lynwood . Assistant not at helpful . Navworld ( Garmin agent ) does not accept any Garmin products & refers me to Garmin SA . When I showed them receipts & says not interested at all . Owner / Managers confirms what clerk says / asked if they could phone Garmin ( as they say item could be ****** / not on Garmin system ( I have proof of receipt ) & not interested. As I was walking out ( they were not interested in me at all ) they said they have a form I can fill in ( ? ) & which I can send to Garmin . So effectively if you have a Garmin product they cannot support / help you & that is their policy .
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Francois B's updateReviewer Update
15 Jan 2024, 15:38When across the road to Cycle Lab , also sell Garmin products . Person assisting me phoned Garmin rep & booked it in & will be at Garmin SA tomorrow morning . Unbelievable what can be done , excellent customer service at Cycle Lab vs shocking service / attitude at Navworld re same product .
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Francois B's update15 Jan 2024, 15:38
Reviewer Update
When across the road to Cycle Lab , also sell Garmin products . Person assisting me phoned Garmin rep & booked it in & will be at Garmin SA tomorrow morning . Unbelievable what can be done , excellent customer service at Cycle Lab vs shocking service / attitude at Navworld re same product .