Letting agent Necron

Absolutely pathetic services, I moved out in November 2023 and have not received my deposit, i am told that Alleyroads has taken over however Alleyroads says they have not received any money from Necron, now I have to lodge a complaint to the PPRA. If we even pay 2c less will be asked for it but these people owing us a whole lot more don't give a damn. We need our deposit to use and we just sent from pillar o post.