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Neofiber
Unclaimed Business
N
Neofiber
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#36
in Internet & Telecoms
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
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Steven M
1 reviews | Active since Jan 2020
18 Dec 2019, 10:00
Neofiber is wireless but Telkom
For the last 3 to 6 months it has been poor connection to no connection on a constant bases. Neofiber has made no effort to assist you as a customer other than have a tech Whatsapp chat that sounds more like a robot replying a script than informing you of any issues unless you bring it to there attention that there tower is not working. I have not had an internet service providers customer service, poor quality and downtime as poor as Neofiber since Telkom. Neofiber is perfect if you dont mind reminding them on a daily bases that your connection is down. I would not recommend Neofiber as a wireless internet service provider to anyone.
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Steven M
1 reviews | Active since Jan 2020
18 Dec 2019, 10:00
Neofiber is wireless but Telkom
For the last 3 to 6 months it has been poor connection to no connection on a constant bases. Neofiber has made no effort to assist you as a customer other than have a tech Whatsapp chat that sounds more like a robot replying a script than informing you of any issues unless you bring it to there attention that there tower is not working. I have not had an internet service providers customer service, poor quality and downtime as poor as Neofiber since Telkom. Neofiber is perfect if you dont mind reminding them on a daily bases that your connection is down. I would not recommend Neofiber as a wireless internet service provider to anyone.
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