Don’t buy, **** - over priced water substance …

I bought NeoLumo at the airport just before boarding my flight. Initially, I said no — more than once — but your sales staff cornered me and kept pushing the sale with extremely convincing promises about the product and “free treatments” included.

Let me be honest: the product is useless.

I never received the “Mini LED Neck & Face Lift Treatment” or the “Mini Collagen Eye Treatment” that were supposedly included absolutely free. The entire experience felt misleading from start to finish.

The price was outrageously high for what is essentially a bottle of overpriced water with fancy marketing attached to it. Looking back, I am disappointed in myself for not researching the product before being pressured into buying it in a rushed airport environment moments before boarding.

What frustrates me most is the aggressive sales approach. Travelers are vulnerable, in a hurry, and pressured for time — and your staff clearly know that.

At this point, I am seriously considering: - Filing a formal complaint with the airport management - Posting detailed reviews on HelloPeter and Trustpilot - Warning other travelers about this experience

I am extremely unhappy and feel completely misled by both the sales tactics and the product itself.