Check your till slip at Nespresso Tygervalley

I visited Nespresso Tygervalley on 2 March 2026 to purchase the 10% discount on 10 x sleeves promotion. As I left the store I noticed on the slip that they only charged me for 8 x sleeves where as I received 10 x sleeves. I returned and showed the consultant the slip, he showed it to the manager and they asked me to pay another R261. I asked the cashier whether he is sure the amount is now correct. Unfortunately I only looked at the slip again at home and then only realise they never gave me my 10% discount. I returned to Tygervalley, showed them the slips and asked about the 10%. The cashier and the manager looked at it, asked for my bank card for the refund and never explained when I can expect the refund to show, and never apologised for the mistakes made when my transaction was processed, also no apology for having to drive back to the Mall. I will not buy there again.