RD
Renier T
Active since Mar 2026
3
Reviews
0
Industries
Reviews
3 reviews1 month ago
DO NOT TAKE ANY LUGGAGE ONTO INTERCAPE!!
On a return trip from Bellville to Pretoria in February 2026, my son's new hard-shell suitcase was badly damaged due to reckless mishandling by the person responsible for loading the luggage in the luggage compartment of the bus. I have approached InterCape and shared details and pictures of the damaged luggage. InterCape's legal department just referred me to their terms and conditions on the fineprint, stating that they take no responsibility for any loss or damage. No apology or compensation were offered for the damaged luggage. This trip has cost me now a lot more than just the ticket price, as the hard-shell suitcase cannot be used anymore.and I will have to replace it. VERY POOR SERVICE AND NO SUPPORT FROM INTERCAPE.
0 replies
1 month ago
Check your till slip at Nespresso Tygervalley
I visited Nespresso Tygervalley on 2 March 2026 to purchase the 10% discount on 10 x sleeves promotion. As I left the store I noticed on the slip that they only charged me for 8 x sleeves where as I received 10 x sleeves. I returned and showed the consultant the slip, he showed it to the manager and they asked me to pay another R261. I asked the cashier whether he is sure the amount is now correct. Unfortunately I only looked at the slip again at home and then only realise they never gave me my 10% discount. I returned to Tygervalley, showed them the slips and asked about the 10%. The cashier and the manager looked at it, asked for my bank card for the refund and never explained when I can expect the refund to show, and never apologised for the mistakes made when my transaction was processed, also no apology for having to drive back to the Mall. I will not buy there again.
0 replies
1 month ago
False advertising
I visited the Gelmar Willow Bridge branch in Cape Town on 4 March 2026 to purchase a Fauxwood Venetian blind. The Gelmar March 2026 advertising brochure showed the various blinds on offer, with a side note that reads "trim your blind while you wait" No trimming price is shown anywhere on the brochure and I was not told about a fee to trim the blind when I asked to have the blind I wanted to buy trimmed. However, upon payment I was issued with a trimming fee invoice of R250 on top of the price of the blind I purchased. Furthermore, I was told that I will have to return the following day, as the trimming cannot be done while I wait as the brochure stated. I then asked to speak to the manager. The manager acknowledged that the advert in the brochure can be misleading, not showing any cost for trimming their blinds but that he could not do anything about it, and that he would take it up with their marketing department. I paid for the blind and the R250 trimming fee and left the store VERY unhappy for having to pay a trimming fee, and having to return to the store the following day to collect the blinds purchased.
53 replies
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1 Star
3 (100%)