NetCafé
TrustIndex
0
Ranking
#14
in Restaurants & Food
NPS Score
-100
Recommended: Unlikely
May '25 - Apr '26
NetCafé has a TrustIndex of 0 out of 10 on Hellopeter, based on 4 reviews in the last 12 months. Hellopeter has tracked NetCafé across 39 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
The worst food I have ever tasted. The burgers raw and uncooked. I've never tasted food like that in a long time, it was horrible. The service was ****.They should close down because this trash place does no belong in a hospital
1 reviews | Active since Jan 2020
The worst food I have ever tasted. The burgers raw and uncooked. I've never tasted food like that in a long time, it was horrible. The service was ****.They should close down because this trash place does no belong in a hospital
1 reviews | Active since Jan 2020
I didn't wanna belive what people say about the martenity ward in Alberton Netcare, I experienced it today,your day shift staff most of them need to be removed they are not fit for this job, they dont care ,rude and have attitude for days.
1 reviews | Active since Jan 2020
I didn't wanna belive what people say about the martenity ward in Alberton Netcare, I experienced it today,your day shift staff most of them need to be removed they are not fit for this job, they dont care ,rude and have attitude for days.
1 reviews | Active since Jan 2020
I have been buying the cappuccino flavour box for many years .. As of late the taste of this flavour is **********! To the extent that Iv wondered if there is dust mixed in here or is this an extremely cheap new coffee bean being used to save costs ??? And I’m now 3 boxes down that Iv thrown in the drain after making it and smelling and tasting this nonsense!
1 reviews | Active since Jan 2020
I have been buying the cappuccino flavour box for many years .. As of late the taste of this flavour is **********! To the extent that Iv wondered if there is dust mixed in here or is this an extremely cheap new coffee bean being used to save costs ??? And I’m now 3 boxes down that Iv thrown in the drain after making it and smelling and tasting this nonsense!
1 reviews | Active since Jan 2020
Staff at NetCafe Pinehaven are incredibly racially selective about who to serve and in what order. I was seated long before two non-Black patrons, the waiter looked me dead in the eye and then proceeded to not only take their orders, but also bring their drinks before I called out to him to attend to me. ****** is so inherent they’re even blind to it.
1 reviews | Active since Jan 2020
Staff at NetCafe Pinehaven are incredibly racially selective about who to serve and in what order. I was seated long before two non-Black patrons, the waiter looked me dead in the eye and then proceeded to not only take their orders, but also bring their drinks before I called out to him to attend to me. ****** is so inherent they’re even blind to it.
1 reviews | Active since Jan 2020
I purchased a Nescafé jar, excited to enter their "WIN an Annual Salary" competition. The large, shiny sticker on the jar made it sound simple: send a WhatsApp message to enter. Instead of being entered into the competition, I was repeatedly prompted to opt into their marketing lists – no mention of the competition anywhere! As a published author, I have posted on my Instagram, LinkedIn and Facebook author page. See links https://www.facebook.com/share/p/wCpAme8RezV3NNDS/ https://www.linkedin.com/posts/suzanne-franco-36605125_nescafaez-nescafe-badmarketing-activity-7237429019908931585-rOsl?utm_source=share&utm_medium=member_desktop https://www.instagram.com/p/C_h5_yWozB5/?utm_source=ig_web_copy_link&igsh=MzRlODBiNWFlZA== As a writer, I know how to 'spin' marketing, but this goes too far! It feels like a classic bait-and-switch tactic. Nescafé, I expected better from such a well-known brand. This isn’t how you treat loyal customers. It’s misleading and unfair. I’m calling on Nescafé to take responsibility and treat consumers with the transparency they deserve. Anyone else feeling deceived by this? I’d love to hear if others had the same experience.
1 reviews | Active since Jan 2020
I purchased a Nescafé jar, excited to enter their "WIN an Annual Salary" competition. The large, shiny sticker on the jar made it sound simple: send a WhatsApp message to enter. Instead of being entered into the competition, I was repeatedly prompted to opt into their marketing lists – no mention of the competition anywhere! As a published author, I have posted on my Instagram, LinkedIn and Facebook author page. See links https://www.facebook.com/share/p/wCpAme8RezV3NNDS/ https://www.linkedin.com/posts/suzanne-franco-36605125_nescafaez-nescafe-badmarketing-activity-7237429019908931585-rOsl?utm_source=share&utm_medium=member_desktop https://www.instagram.com/p/C_h5_yWozB5/?utm_source=ig_web_copy_link&igsh=MzRlODBiNWFlZA== As a writer, I know how to 'spin' marketing, but this goes too far! It feels like a classic bait-and-switch tactic. Nescafé, I expected better from such a well-known brand. This isn’t how you treat loyal customers. It’s misleading and unfair. I’m calling on Nescafé to take responsibility and treat consumers with the transparency they deserve. Anyone else feeling deceived by this? I’d love to hear if others had the same experience.
1 reviews | Active since Jan 2020
So yesterday I was assisted by a very friendly lady at the Kiosk NetCafe Milpark Hospital, I then wanted to leave her a tip or buy her cold drink as a thank you. She told me she's not allowed to take it, then I thought no let me then tell her manager to facilitate this. To my surprise when approached the manager she gave me such dismissive attitude as I'm bothering her with this. I asked why are they not allowed to take tips? She said I don't know it's company policy not even showing any concern at all then she just pointed me to a tin box to leave it there, then I said but no it's for her not the company or everyone there. She's like mam I don't know and dismissed me. Her attitude is shocking to even think that you put people like that to manage a team is shocking to me, if she treated me like that a stranger how worse does she treat the team. Also what kind of oppression is that we cannot give our own money to say thank you for the service? It is is our money and giving it willingly? Those people work hard the whole day for their families and we all know that they get minimum wages and then what do you guys do again; cut off tips?????? What??? Are you guys serious? I'm totally disgusted to say the least. Do better as a company and hire managers who are skilled to treat human beings with respec
1 reviews | Active since Jan 2020
So yesterday I was assisted by a very friendly lady at the Kiosk NetCafe Milpark Hospital, I then wanted to leave her a tip or buy her cold drink as a thank you. She told me she's not allowed to take it, then I thought no let me then tell her manager to facilitate this. To my surprise when approached the manager she gave me such dismissive attitude as I'm bothering her with this. I asked why are they not allowed to take tips? She said I don't know it's company policy not even showing any concern at all then she just pointed me to a tin box to leave it there, then I said but no it's for her not the company or everyone there. She's like mam I don't know and dismissed me. Her attitude is shocking to even think that you put people like that to manage a team is shocking to me, if she treated me like that a stranger how worse does she treat the team. Also what kind of oppression is that we cannot give our own money to say thank you for the service? It is is our money and giving it willingly? Those people work hard the whole day for their families and we all know that they get minimum wages and then what do you guys do again; cut off tips?????? What??? Are you guys serious? I'm totally disgusted to say the least. Do better as a company and hire managers who are skilled to treat human beings with respec
1 reviews | Active since Jan 2020
I have never left a bad review in my life and I do realize that this is not a fancy restaurant, but I think you should expect some sort of standard when you go out to eat and are paying for a service. Where do I start? We waited 10 minutes to be greeted and seated when the restaurant only had a few tables. Waitors were hanging around chatting and on their phones. NO MANAGEMENT IN SIGHT! The menus were ABSOLUTELY filthy. How about wiping them down for customers? We do not want to see what the previous person ate for breakfast! It was covered in oil and had sauces and bits of lettuce all over! Our food came and there was no taste to it at all. NO salt or pepper on the table. It took forever to get our waitresses attention as she was just not interested in helping us. We decided to just ignore this instead of sending the food back and barging out. We ask to speak to the manager on duty who went by the name of SUZY. So our waitress went to the office where she was "working" and camr back to told us the manager is not in at the moment. At this point we were livid because we knew she was in the office! (During our visit, we saw her leave her minuscule office to walk across the pharmacy for some purchases and we SAW HER ON HER PHONE SCROLLING THROUGH FACEBOOK wearing a huge, happy smile that took possession of her whole face and displayed all her teeth and gums. . Reflecting back on this incident now, I believe the manageress told the waitress to tell us she was not in! Waitress then told us she is always very busy during the period of month end because she has alot of work to do and is only ever in for half a days work. Well if that is the case WHY does she have time to walk across to the pharmacy for personal purchases? It is obvious the restaurant does not function well under her control nor does she seems to care.... It is very unfortunate that bad management is the reason for our dreadful experience. KFC would have been a better choice just across the road........
1 reviews | Active since Jan 2020
I have never left a bad review in my life and I do realize that this is not a fancy restaurant, but I think you should expect some sort of standard when you go out to eat and are paying for a service. Where do I start? We waited 10 minutes to be greeted and seated when the restaurant only had a few tables. Waitors were hanging around chatting and on their phones. NO MANAGEMENT IN SIGHT! The menus were ABSOLUTELY filthy. How about wiping them down for customers? We do not want to see what the previous person ate for breakfast! It was covered in oil and had sauces and bits of lettuce all over! Our food came and there was no taste to it at all. NO salt or pepper on the table. It took forever to get our waitresses attention as she was just not interested in helping us. We decided to just ignore this instead of sending the food back and barging out. We ask to speak to the manager on duty who went by the name of SUZY. So our waitress went to the office where she was "working" and camr back to told us the manager is not in at the moment. At this point we were livid because we knew she was in the office! (During our visit, we saw her leave her minuscule office to walk across the pharmacy for some purchases and we SAW HER ON HER PHONE SCROLLING THROUGH FACEBOOK wearing a huge, happy smile that took possession of her whole face and displayed all her teeth and gums. . Reflecting back on this incident now, I believe the manageress told the waitress to tell us she was not in! Waitress then told us she is always very busy during the period of month end because she has alot of work to do and is only ever in for half a days work. Well if that is the case WHY does she have time to walk across to the pharmacy for personal purchases? It is obvious the restaurant does not function well under her control nor does she seems to care.... It is very unfortunate that bad management is the reason for our dreadful experience. KFC would have been a better choice just across the road........
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