No Communication whatsoever

This is my second review ever, and I had to. Company has no communication channels at all. Their phone is never answered, their form on their website doesn't work. When I eventually got through to Rebecca, who was a lot of help, she went on leave and it's back to crickets with this company. Full week and I've never gotten any update from them without having to go to all corners of earth to get a response.

My problem is not delays or technical issues, those will always happen with all providers, the issue with this company is that they never get in touch for updates when these happen, when you as the customer take initiative and get in touch, they don't reply.

If you have an alternative, please go with that alternative. You won't be happy here. I miss Openserve.