

New Debt Plan
Based on recent customer reviews, New Debt Plan is widely regarded as a professional and supportive debt counselling partner that helps clients regain financial stability. Customers consistently mention attentive consultants such as Macdonald, Sydney, Solomon, Helen and Rutendo, praising their patience, clear explanations and willingness to go the extra mile. A recurring theme is effective communication, prompt feedback and a person centred approach that eases the pressure of monthly finances. A smaller group raises concerns about transparency on fees, account access and information flow during the review process.
TrustIndex
8.6
NPS Score
75
Recommended: Very Likely
Aug '25 - Jul '26
Based on recent customer reviews, New Debt Plan is widely regarded as a professional and supportive debt counselling partner that helps clients regain financial stability. Customers consistently mention attentive consultants such as Macdonald, Sydney, Solomon, Helen and Rutendo, praising their patience, clear explanations and willingness to go the extra mile. A recurring theme is effective communication, prompt feedback and a person centred approach that eases the pressure of monthly finances. A smaller group raises concerns about transparency on fees, account access and information flow during the review process.
New Debt Plan has a TrustIndex of 8.6 out of 10 on Hellopeter, based on 51 reviews in the last 12 months. They reply to 100% of negative reviews, typically within 8 hours 23 min. Hellopeter has tracked New Debt Plan across total reviews.
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Nov 2023
They were truly supportive and professional through out the whole process. I would recommend them to anyone who find themselves in a difficult financial predicament.
1 reviews | Active since Nov 2023
They were truly supportive and professional through out the whole process. I would recommend them to anyone who find themselves in a difficult financial predicament.
1 reviews | Active since May 2026
The consultant was very friendly,helpful, and trustworthy.I will surely refer a friend to make use of your business.
1 reviews | Active since May 2026
The consultant was very friendly,helpful, and trustworthy.I will surely refer a friend to make use of your business.