New Life Not living up to promises

Everything went very well in the beginning and I was assisted up to the point where my final payments were made. Then it suddenly became not their problem anymore. I am now out tens of thousands of Rands and being ignored by New Life and the lawyers who were supposed to clear my name. It's been a year since my last payments have been made and I've received my court order payments, yet my name is still not clear and no one is giving me an answer as to why not.