1 reviews | Active since Member
I am extremely disappointed with the service received from New Ride Auto. They charged a hefty R8600 for delivery, licensing, and registration, which already felt excessive. However, the real issues started when we received the White Ford 2.2 Dubble Cab bakkie.
On the day of delivery, the engine light and traction control indicators came on, immediately signalling a problem. Despite their claims of having done a diagnostic check, we conducted our own and found a truck riddled with mechanical issues.
When we requested that they resolve the problems, instead of taking accountability and fixing the issues, they opted to cancel the deal altogether. This leaves me deeply concerned that the same faulty vehicle will now be sold to another unsuspecting customer.
From this experience, I feel they are not transparent or honest in their business practices. I would not recommend New Ride Auto to anyone looking for a trustworthy dealership.
A week later the bakkie was back on the floor for R10K more. To fix the problems identified would have cost much more than R10K. Good luck to the poor guy who buy from them.