NS
New South Veterinary Centre
Unclaimed Business
NS
New South Veterinary Centre
Unclaimed Business
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Health & Medical
#14NPS Score
-100Unlikely
Ranking
#14
in Health & Medical
NPS Score
-100
Recommended: Unlikely
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceJW
Joe W
1 reviews | Active since Jan 2020
25 May 2025, 15:49
Heartless Doctor, Useless, Cursing Doctor, No Compassion
No compassion. Took my cat in the last stages of cancer here after hours because she had to had to have her bladder discharged & I was struggling to do it. The idiot says 'Don't **** me on me' while squeezing my cats bladder. He didn't hurt her, and the urine came out. But if things went South, that useless Doctor would be dragged through court. I don't recommend this place, and I don't remember the Doctors name. Rude Nigerian or West African, who knows. Useless and without heart but very expensive.
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Joe W
1 reviews | Active since Jan 2020
25 May 2025, 15:49
Heartless Doctor, Useless, Cursing Doctor, No Compassion
No compassion. Took my cat in the last stages of cancer here after hours because she had to had to have her bladder discharged & I was struggling to do it. The idiot says 'Don't **** me on me' while squeezing my cats bladder. He didn't hurt her, and the urine came out. But if things went South, that useless Doctor would be dragged through court. I don't recommend this place, and I don't remember the Doctors name. Rude Nigerian or West African, who knows. Useless and without heart but very expensive.
0
Replies (0)KG
K.D.G Govender
1 reviews | Active since Jan 2020
22 May 2025, 08:32
Cold & heartless..totally neglectful.. lost my baby Chihauhau in your care
I write this letter with so much anger .. heartbreak and sadness as my Chihauhau Jamie was left in the care off the night staff at jhb south Vetrenary centre..19/8/24.. Dr SK and team where on that night and verbalized to me that they will continually monitor my baby Chihauhau Jamie with intermittent O2 therapy..i was told by Dr SK that night ..that by morning Jamie will be OK and he will run further blood tests in the morning... that night when I dropped Jamie Dr SK put my baby Jamie on O2 therapy but didn't do a complete consultation check up on Jamie..not even with a stethoscope to my babies chest ..which i believe was not right at all Each time i wrote this email it made me cry cause i cant get over the way my baby Jamie passed without me being informed that night he was not doing well.. I doubt he was ever checked on that night after i left him in Dr SKs care ..cause not one phone call came through to me that night saying my little angel Jamie was deteriorating..if they were monitoring Jamie why wasnt i called ..to come through to see my babt that night ..was the staff asleep that night they left my child to suffer through the night breathless with one silly O2 pipe running into the cage my baby was left unattended to struggle n gasp for air..alone ..yet i wasnt called to come through to comfort my child..where is the code if ethics that needed to be followed here I say it again I doubt my baby was even checked on in the night ...my hubby was the one that phoned in that morning and only then did Dr SK say he wiil go check on him now(being 7am that morning) does this mean Dr SK you never went back often to gauge Jamies condition ... then you come back on the phone at 8am saying Jamie passed away ...Dr SK if my child was having a miserable nyt and was sick throughout ..why wasnt i called .. my baby struggled to breathe through the nyt..with zero attendance..the Dr never reached out to me during the night liked he promised he wid if there was any changes..my baby was left to die painfully without seeing his mum.. being hugged or wrapped in his mums arms ..I never got to say goodbye ..my baby was so scared that night cause you failed to communicate with me and make that call. I' have wrote many emails to New South Vetrenary Centre and they don't respond...the cold & heartless and should be closed dwn..your pets are not safe there
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K.D.G Govender
1 reviews | Active since Jan 2020
22 May 2025, 08:32
Cold & heartless..totally neglectful.. lost my baby Chihauhau in your care
I write this letter with so much anger .. heartbreak and sadness as my Chihauhau Jamie was left in the care off the night staff at jhb south Vetrenary centre..19/8/24.. Dr SK and team where on that night and verbalized to me that they will continually monitor my baby Chihauhau Jamie with intermittent O2 therapy..i was told by Dr SK that night ..that by morning Jamie will be OK and he will run further blood tests in the morning... that night when I dropped Jamie Dr SK put my baby Jamie on O2 therapy but didn't do a complete consultation check up on Jamie..not even with a stethoscope to my babies chest ..which i believe was not right at all Each time i wrote this email it made me cry cause i cant get over the way my baby Jamie passed without me being informed that night he was not doing well.. I doubt he was ever checked on that night after i left him in Dr SKs care ..cause not one phone call came through to me that night saying my little angel Jamie was deteriorating..if they were monitoring Jamie why wasnt i called ..to come through to see my babt that night ..was the staff asleep that night they left my child to suffer through the night breathless with one silly O2 pipe running into the cage my baby was left unattended to struggle n gasp for air..alone ..yet i wasnt called to come through to comfort my child..where is the code if ethics that needed to be followed here I say it again I doubt my baby was even checked on in the night ...my hubby was the one that phoned in that morning and only then did Dr SK say he wiil go check on him now(being 7am that morning) does this mean Dr SK you never went back often to gauge Jamies condition ... then you come back on the phone at 8am saying Jamie passed away ...Dr SK if my child was having a miserable nyt and was sick throughout ..why wasnt i called .. my baby struggled to breathe through the nyt..with zero attendance..the Dr never reached out to me during the night liked he promised he wid if there was any changes..my baby was left to die painfully without seeing his mum.. being hugged or wrapped in his mums arms ..I never got to say goodbye ..my baby was so scared that night cause you failed to communicate with me and make that call. I' have wrote many emails to New South Vetrenary Centre and they don't respond...the cold & heartless and should be closed dwn..your pets are not safe there
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Replies (0)KG
K.D.G Govender
1 reviews | Active since Jan 2020
24 Jul 2024, 05:31
You failed to have compassion Dr SK..because of this my Jamie struggled died alone
write this letter with great disappointment..anger frustration and sadness because I lost my little Chihauhau Jamie at New South Vetrenary Centre jhb south in the most uncaring way that drew out my babies suffering the entire night WITHOUT ME BEING NOTIFIED ...by Dr SK and team My biggest upset is that Dr SK at New South Vetrenary Centre failed to call me... the entire night to mention that my Jamie was not responding well to the oxygen that night of the 18/7/24 into 19/7/24 .... Dr SK you told my husband you was monitoring Jamie..when spoken to at 8am the ff morning ....Can I ask what monitoring? Cause If you were monitoring..you would have called us to come through immediately if there was changes to Jamies condition Instead you left my child the entire night to struggle through breathless...ALONE We didn't hear a word from you and your team Dr SK......my child Jamie struggled through the night without me near him....when he most needed me ..and you cared less to let me know my baby was deteriorating Your job was to call me if Jamies condition changed.. my child would not have suffered an agonizing long night and died alone ..if you just called me ..I would have been there ..I needed to be there..Jamie needed me..Jamie was my entire life..and you ****** my child of his mum comforting him for one last tym...instead you got him to struggled the entire night on his own..with little or no monitoring as far as I'm concerned You had no right to do this to Jamie or me .....the oxygen wasnt helping YOU SAID YOURSELF THE NEXT MORNING when hubby called you at 7am....YOU KNEW HE WASNT GONA MAKE IT ..yet you did nothing to call me
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K.D.G Govender
1 reviews | Active since Jan 2020
24 Jul 2024, 05:31
You failed to have compassion Dr SK..because of this my Jamie struggled died alone
write this letter with great disappointment..anger frustration and sadness because I lost my little Chihauhau Jamie at New South Vetrenary Centre jhb south in the most uncaring way that drew out my babies suffering the entire night WITHOUT ME BEING NOTIFIED ...by Dr SK and team My biggest upset is that Dr SK at New South Vetrenary Centre failed to call me... the entire night to mention that my Jamie was not responding well to the oxygen that night of the 18/7/24 into 19/7/24 .... Dr SK you told my husband you was monitoring Jamie..when spoken to at 8am the ff morning ....Can I ask what monitoring? Cause If you were monitoring..you would have called us to come through immediately if there was changes to Jamies condition Instead you left my child the entire night to struggle through breathless...ALONE We didn't hear a word from you and your team Dr SK......my child Jamie struggled through the night without me near him....when he most needed me ..and you cared less to let me know my baby was deteriorating Your job was to call me if Jamies condition changed.. my child would not have suffered an agonizing long night and died alone ..if you just called me ..I would have been there ..I needed to be there..Jamie needed me..Jamie was my entire life..and you ****** my child of his mum comforting him for one last tym...instead you got him to struggled the entire night on his own..with little or no monitoring as far as I'm concerned You had no right to do this to Jamie or me .....the oxygen wasnt helping YOU SAID YOURSELF THE NEXT MORNING when hubby called you at 7am....YOU KNEW HE WASNT GONA MAKE IT ..yet you did nothing to call me
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Replies (0)SP
Sinisha P
1 reviews | Active since Jan 2020
18 Feb 2024, 11:44
Bad Experience
My dog was having trouble breathing so i had no other choice but to rush him to new south as they were the only vet open. Unfortunately the worst Dr is on the night shift ,Dr SK. Dr SK is absolutely useless and lacks compassion, he did not even try to help my dog , his just out there to make money , he charged me R2500 just to tell me there’s nothing he can do and my dog needs to see a specialist. He didn’t check the dogs heart rate or give any medication at all. I went home and took my dog to his regular vet the next day , he knew exactly how to assist, he had given my dog meds and injections and in no time my dog was okay. New south vet honestly needs to change their night dr on duty as during the night is when most emergencies occur and this is not the first bad experience I’ve had with Dr SK. Because of Dr SK , i would never recommend new south vet to anyone. I think google is even a better option then Dr SK!
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Sinisha P
1 reviews | Active since Jan 2020
18 Feb 2024, 11:44
Bad Experience
My dog was having trouble breathing so i had no other choice but to rush him to new south as they were the only vet open. Unfortunately the worst Dr is on the night shift ,Dr SK. Dr SK is absolutely useless and lacks compassion, he did not even try to help my dog , his just out there to make money , he charged me R2500 just to tell me there’s nothing he can do and my dog needs to see a specialist. He didn’t check the dogs heart rate or give any medication at all. I went home and took my dog to his regular vet the next day , he knew exactly how to assist, he had given my dog meds and injections and in no time my dog was okay. New south vet honestly needs to change their night dr on duty as during the night is when most emergencies occur and this is not the first bad experience I’ve had with Dr SK. Because of Dr SK , i would never recommend new south vet to anyone. I think google is even a better option then Dr SK!
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Replies (0)CE
Chanel E
1 reviews | Active since Jan 2020
20 Oct 2020, 09:08
Thanking the vet
I want to thank this place with all my heart. My almost 5 month old pup got very sick. And they saved him. Dr Ida is wonderful with the animals and I can see my pup likes her. The staff are friendly and I will say awesome. Thank you Dr Ida and all the friendly staff. Thanks to you I get to have my pup around for longer.
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Chanel E
1 reviews | Active since Jan 2020
20 Oct 2020, 09:08
Thanking the vet
I want to thank this place with all my heart. My almost 5 month old pup got very sick. And they saved him. Dr Ida is wonderful with the animals and I can see my pup likes her. The staff are friendly and I will say awesome. Thank you Dr Ida and all the friendly staff. Thanks to you I get to have my pup around for longer.
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Replies (0)JF
Janice F
1 reviews | Active since Jan 2020
16 Apr 2020, 17:19
NEW SOUTH VETERINARY CENTRE - WHERE IS YOUR COMPASSION????
I rushed my 18 year old cat, Ginger, who just had a stroke, to the New South Veterinary Centre in Johannesburg South at around 6.40pm on Monday, 13 April 2020. On arriving at their glass doors I was told I could not enter because I did not have a mask on and it was the law that I wear a mask. There was no other clients there at the time only the receptionist. I explained that it was an emergency and I had thought my mask was in the handbag I took with me. As I stood there outside the door with little Ginger in her basket I asked the receptionist on duty if I could buy a mask from the Vet as it was an emergency. She calmly told me that when the door closes I can read the sign on it which states I must wear a mask and that the clinic does not sell masks. I told her it was not the law in SA to wear a mask but she insisted it is the law. I know the law and it is not compulsory in SA to wear a mask not yet and even so, in a state of an emergency surely I could have purchased one of their masks? Instead I was turned away with a no care attitude. I told the receptionist I would take the matter further and she couldn't care less. The New South Veterinary Centre has an advert running on their phone when you call in it says something along the lines of “we are always there for your furry friends” that is a joke. The receptionist had no compassion and could care less if my cat was dying in my arms. I find this completely unacceptable, they could have charged me R1000 for a mask to use to let me in I would have paid it but she didn’t care less and wouldn’t even call the vet. Someone like that should not be working at any animal hospital as she has no compassion whatsoever or the will in her head to try and help, it is obviously just a job for her or maybe a bit of racism? To cut a long story short, Ginger was euthanized and I made sure she did not suffer that night with no help from the New South Veterinary Centre. The disgraceful treatment I received at this Centre during the time of an emergency was far from compassionate and was without a doubt the most inhumane behavior I have ever encountered. They should be ashamed of their staff.
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Janice F
1 reviews | Active since Jan 2020
16 Apr 2020, 17:19
NEW SOUTH VETERINARY CENTRE - WHERE IS YOUR COMPASSION????
I rushed my 18 year old cat, Ginger, who just had a stroke, to the New South Veterinary Centre in Johannesburg South at around 6.40pm on Monday, 13 April 2020. On arriving at their glass doors I was told I could not enter because I did not have a mask on and it was the law that I wear a mask. There was no other clients there at the time only the receptionist. I explained that it was an emergency and I had thought my mask was in the handbag I took with me. As I stood there outside the door with little Ginger in her basket I asked the receptionist on duty if I could buy a mask from the Vet as it was an emergency. She calmly told me that when the door closes I can read the sign on it which states I must wear a mask and that the clinic does not sell masks. I told her it was not the law in SA to wear a mask but she insisted it is the law. I know the law and it is not compulsory in SA to wear a mask not yet and even so, in a state of an emergency surely I could have purchased one of their masks? Instead I was turned away with a no care attitude. I told the receptionist I would take the matter further and she couldn't care less. The New South Veterinary Centre has an advert running on their phone when you call in it says something along the lines of “we are always there for your furry friends” that is a joke. The receptionist had no compassion and could care less if my cat was dying in my arms. I find this completely unacceptable, they could have charged me R1000 for a mask to use to let me in I would have paid it but she didn’t care less and wouldn’t even call the vet. Someone like that should not be working at any animal hospital as she has no compassion whatsoever or the will in her head to try and help, it is obviously just a job for her or maybe a bit of racism? To cut a long story short, Ginger was euthanized and I made sure she did not suffer that night with no help from the New South Veterinary Centre. The disgraceful treatment I received at this Centre during the time of an emergency was far from compassionate and was without a doubt the most inhumane behavior I have ever encountered. They should be ashamed of their staff.
0
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