NW
New World Discount Stores
Unclaimed Business
NW
New World Discount Stores
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|1 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About New World Discount Stores
New World Discount Stores has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked New World Discount Stores across 76 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencePM
Paresh M
1 reviews | Active since Jan 2020
4 Dec 2025, 17:21
New World stores and Budget insurance poor relationship
Budget insurance uses this furniture store in Gauteng to deliver Samsung TV to durban. What nonsense. New World promised to deliver 2 days ago and I paid the excess in advance. Poor, pathetic, and archaic service. Budget must modernise and allow client to purchase the TV in durban
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Paresh M
1 reviews | Active since Jan 2020
4 Dec 2025, 17:21
New World stores and Budget insurance poor relationship
Budget insurance uses this furniture store in Gauteng to deliver Samsung TV to durban. What nonsense. New World promised to deliver 2 days ago and I paid the excess in advance. Poor, pathetic, and archaic service. Budget must modernise and allow client to purchase the TV in durban
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Replies (0)HJ
cH
charlin H
1 reviews | Active since Jan 2020
26 Nov 2023, 13:22
New world discount store
At New World Menlyn, my encounter was exceptionally positive. When I called them regarding a CR6 SE 3D printer and requested they reserve it for me due to being two hours away, they promptly accommodated my request. Upon arriving and inquiring at the counter, I was greeted with a smile and felt genuinely welcomed. Their service was impeccable, scoring a perfect 10 out of 10 in my books. Furthermore, a staff member went out of their way to bring me a trolley without my needing to request one, which further enhanced my experience. I am more than willing to continue doing business with them in the foreseeable future due to the outstanding service I received
Helpful (0)
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charlin H
1 reviews | Active since Jan 2020
26 Nov 2023, 13:22
New world discount store
At New World Menlyn, my encounter was exceptionally positive. When I called them regarding a CR6 SE 3D printer and requested they reserve it for me due to being two hours away, they promptly accommodated my request. Upon arriving and inquiring at the counter, I was greeted with a smile and felt genuinely welcomed. Their service was impeccable, scoring a perfect 10 out of 10 in my books. Furthermore, a staff member went out of their way to bring me a trolley without my needing to request one, which further enhanced my experience. I am more than willing to continue doing business with them in the foreseeable future due to the outstanding service I received
0
Replies (0)PN
DK
Dale K
1 reviews | Active since Jan 2020
15 Jun 2023, 13:18
Cheap products and cheap service
My Insurance company selected New World as their preferred supplier for my replacement TV, I guess because they are the cheapest, their products they sell are the cheapest as well. I received a TV from them and not even a month later the TV gave issues. This was all in April... we are now mid June and I still dont have a replacement TV. This service SUCKS!
Helpful (0)
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Dale K
1 reviews | Active since Jan 2020
15 Jun 2023, 13:18
Cheap products and cheap service
My Insurance company selected New World as their preferred supplier for my replacement TV, I guess because they are the cheapest, their products they sell are the cheapest as well. I received a TV from them and not even a month later the TV gave issues. This was all in April... we are now mid June and I still dont have a replacement TV. This service SUCKS!
0
Replies (0)CC
MP
Martin P
1 reviews | Active since Jan 2020
15 May 2023, 12:00
"Disappointing Experience with New World: A Warning Against Purchasing from Them"
I had a disappointing experience with New World, making it the worst company to buy from. Like another reviewer mentioned, their products simply don't work. Let me share my own experience to illustrate why I hold this opinion. Recently, my daughter required medical treatment in Pretoria, and since we reside in Middelburg, we decided to purchase two Keyboard and Mouse Converters for my children's Xboxes. Prior to buying the converters, we explicitly informed the salesperson that we would return them after 6 weeks for a full refund, as my daughter had another medical appointment scheduled at that time. The salesperson agreed to this condition. We returned the products in their original packaging, with the plastic wrappings still intact and the items in pristine, new condition as when we bought them. The agent who assisted us took the converters to a manager, an Indian gentleman, who later informed us that there were scratches underneath the product. However, these scratches were only on the plastic wrapping and not on the product itself! They were presenting very aggressive behavior towards us. It became apparent to us that New World had sold us the product with the sole intention of profiting from us. We left the items in the store as requested, as they claimed they needed to test them. However, this occurred around 10 weeks ago, and we have not received any follow-up or a refund from them. It is highly frustrating and unprofessional. As a result of this terrible experience, I vow never to purchase anything from New World again. Furthermore, I find it disheartening that the Menlyn Mall management, who were supposed to address the issue, have not taken any action or provided us with any feedback. I strongly urge you to spend your hard-earned money elsewhere. New World has proven to be an unreliable and unsatisfactory company, and there are certainly better options available in the market.
Helpful (0)
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Martin P
1 reviews | Active since Jan 2020
15 May 2023, 12:00
"Disappointing Experience with New World: A Warning Against Purchasing from Them"
I had a disappointing experience with New World, making it the worst company to buy from. Like another reviewer mentioned, their products simply don't work. Let me share my own experience to illustrate why I hold this opinion. Recently, my daughter required medical treatment in Pretoria, and since we reside in Middelburg, we decided to purchase two Keyboard and Mouse Converters for my children's Xboxes. Prior to buying the converters, we explicitly informed the salesperson that we would return them after 6 weeks for a full refund, as my daughter had another medical appointment scheduled at that time. The salesperson agreed to this condition. We returned the products in their original packaging, with the plastic wrappings still intact and the items in pristine, new condition as when we bought them. The agent who assisted us took the converters to a manager, an Indian gentleman, who later informed us that there were scratches underneath the product. However, these scratches were only on the plastic wrapping and not on the product itself! They were presenting very aggressive behavior towards us. It became apparent to us that New World had sold us the product with the sole intention of profiting from us. We left the items in the store as requested, as they claimed they needed to test them. However, this occurred around 10 weeks ago, and we have not received any follow-up or a refund from them. It is highly frustrating and unprofessional. As a result of this terrible experience, I vow never to purchase anything from New World again. Furthermore, I find it disheartening that the Menlyn Mall management, who were supposed to address the issue, have not taken any action or provided us with any feedback. I strongly urge you to spend your hard-earned money elsewhere. New World has proven to be an unreliable and unsatisfactory company, and there are certainly better options available in the market.
0
Replies (0)MP
Martin P
1 reviews | Active since Jan 2020
15 May 2023, 11:53
New World New ****
New World is the worst company to buy from. As a previous reviewer said, the products do not work. My daughter went form medical treatment in Pretoria, and since we are located in Middelburg, we purchased two Keyboard and Mouse Converters for my children's Xboxes. Upon purchase we told the salesperson that we are purchasing the converters on the condition that we will return it if we come back after 6 weeks for a full refund when my daughter has another medical appointment, which the salesperson agreed upon. We returned the products with the original package and with the plastic wrappings still underneath the product in a new condition as purchased. The agent who assisted us then took it to a manager (an Indian guy), who then came to tell us that there are scratches underneath the product, which was only on the plastic and not on the product itself! New World sold the product to us just to make a buck out of us. The products were left in the store as they said that they will test it which was about 10 weeks ago, and they never called us back to offer a refund or anything! I will never buy anything form New World store again. Menlyn Mall management was also supposed to look into the matter, but they did not do anything and no feedback was received from them either. Go spend you hard earned money somewhere else.
Helpful (0)
|Replies (0)MP
Martin P
1 reviews | Active since Jan 2020
15 May 2023, 11:53
New World New ****
New World is the worst company to buy from. As a previous reviewer said, the products do not work. My daughter went form medical treatment in Pretoria, and since we are located in Middelburg, we purchased two Keyboard and Mouse Converters for my children's Xboxes. Upon purchase we told the salesperson that we are purchasing the converters on the condition that we will return it if we come back after 6 weeks for a full refund when my daughter has another medical appointment, which the salesperson agreed upon. We returned the products with the original package and with the plastic wrappings still underneath the product in a new condition as purchased. The agent who assisted us then took it to a manager (an Indian guy), who then came to tell us that there are scratches underneath the product, which was only on the plastic and not on the product itself! New World sold the product to us just to make a buck out of us. The products were left in the store as they said that they will test it which was about 10 weeks ago, and they never called us back to offer a refund or anything! I will never buy anything form New World store again. Menlyn Mall management was also supposed to look into the matter, but they did not do anything and no feedback was received from them either. Go spend you hard earned money somewhere else.
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Replies (0)