NA
Newland Accessories
Unclaimed Business
NA
Newland Accessories
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#13
in Entertainment & Gaming
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceNM
Ntombi M
1 reviews | Active since Jan 2020
25 Dec 2024, 08:53
Non-compliant Sale and Whites Only Service
I placed an order and paid immediately via EFT, this was month end November 2024. Shop is at Montana. I went to the store and I was told I didn't. I showed them proof of payment and bank details they gave me, which they approved to be correct. To this day, they ignore me, bluetick my WhatsApp, do not pick my calls, none responsive on the email. The level of disrespect to Black people from this shop is appalling service white market only with their preferential service. You even compromised your integrity by this non-compliant sale because you give biased service to who you like anf fair only. I want my money or order, and please put on the *White Sign Only* on your doorstep. Their email: sunvd31@gmail.com Cellphone: 071 508 8899 Those are their store level numbers
Helpful (0)
|Replies (0)NM
Ntombi M
1 reviews | Active since Jan 2020
25 Dec 2024, 08:53
Non-compliant Sale and Whites Only Service
I placed an order and paid immediately via EFT, this was month end November 2024. Shop is at Montana. I went to the store and I was told I didn't. I showed them proof of payment and bank details they gave me, which they approved to be correct. To this day, they ignore me, bluetick my WhatsApp, do not pick my calls, none responsive on the email. The level of disrespect to Black people from this shop is appalling service white market only with their preferential service. You even compromised your integrity by this non-compliant sale because you give biased service to who you like anf fair only. I want my money or order, and please put on the *White Sign Only* on your doorstep. Their email: sunvd31@gmail.com Cellphone: 071 508 8899 Those are their store level numbers
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Replies (0)FH
Florine H
1 reviews | Active since Jan 2020
18 Aug 2024, 10:56
To be honest with yourself in what u want in life
I'm a startup at my business I sell hand to hand but it will be more easier when I can get a place more professional to develop my business. My rewiev to anyone is to know what what u want in life and to grow I whatever u do
Helpful (0)
|Replies (0)FH
Florine H
1 reviews | Active since Jan 2020
18 Aug 2024, 10:56
To be honest with yourself in what u want in life
I'm a startup at my business I sell hand to hand but it will be more easier when I can get a place more professional to develop my business. My rewiev to anyone is to know what what u want in life and to grow I whatever u do
0
Replies (0)MJ
Margaret J
1 reviews | Active since Jan 2020
25 Oct 2023, 09:16
********* BUSINESS BEHAVIOUR
********* BEHAVIOUR. OWNER IS IN DIRECT CONTRAVENTION OF THE CONSUMER ACT and NATIONAL CREDIT ACT. NEWLANDS "RETURNS POLICY" IS *******!!!!! NOWHERE ON THE 'TILL SLIP' DOES IT STATE "NO REFUNDS". A receipt is a binding contractual document. On the receipt it states Midlands MAYVILLE (not Glenfair). Their are NO CONTACT DETAILS. On the Credit card transaction receipt it states Midlands MENLYN. Their business ethics and practice is questionable to say the least. OWNER is NEVER available, and customers are forced to deal with "Cecilia", 0783147950 who is just as rude and unprofessional
Helpful (0)
|Replies (0)MJ
Margaret J
1 reviews | Active since Jan 2020
25 Oct 2023, 09:16
********* BUSINESS BEHAVIOUR
********* BEHAVIOUR. OWNER IS IN DIRECT CONTRAVENTION OF THE CONSUMER ACT and NATIONAL CREDIT ACT. NEWLANDS "RETURNS POLICY" IS *******!!!!! NOWHERE ON THE 'TILL SLIP' DOES IT STATE "NO REFUNDS". A receipt is a binding contractual document. On the receipt it states Midlands MAYVILLE (not Glenfair). Their are NO CONTACT DETAILS. On the Credit card transaction receipt it states Midlands MENLYN. Their business ethics and practice is questionable to say the least. OWNER is NEVER available, and customers are forced to deal with "Cecilia", 0783147950 who is just as rude and unprofessional
0
Replies (0)YM
YOLANDI M
1 reviews | Active since Jan 2020
22 Sept 2023, 10:41
NEWLAND ACCESSORIES ********L
I bought 70 sets of led string lights for my wedding at the Menlyn branch - 20 sets are not working. The staff refused to assist me to exchange it for working ones and actually laughed at me - they also refused to give me the owner's telephone number and only gave me an email address. Needless to say you do not get any reply. Beware - this company sells defective items.
Helpful (0)
|Replies (0)YM
YOLANDI M
1 reviews | Active since Jan 2020
22 Sept 2023, 10:41
NEWLAND ACCESSORIES ********L
I bought 70 sets of led string lights for my wedding at the Menlyn branch - 20 sets are not working. The staff refused to assist me to exchange it for working ones and actually laughed at me - they also refused to give me the owner's telephone number and only gave me an email address. Needless to say you do not get any reply. Beware - this company sells defective items.
0
Replies (0)MD
Mariska D
1 reviews | Active since Jan 2020
6 Jan 2023, 12:29
Obtuse Management
Wanted to exchange a faulty set of headphones purchased from Zambezi Junction branch on 22 December which was a Christmas gift (very embarrassing to say the least to give something that doesn’t work). We were away in the Cape area on holiday from 23 December, and we were not here in 7 days. We were not aware of the return policy. The manager was very obtuse and unhelpful. Very poor service.
Helpful (0)
|Replies (0)MD
Mariska D
1 reviews | Active since Jan 2020
6 Jan 2023, 12:29
Obtuse Management
Wanted to exchange a faulty set of headphones purchased from Zambezi Junction branch on 22 December which was a Christmas gift (very embarrassing to say the least to give something that doesn’t work). We were away in the Cape area on holiday from 23 December, and we were not here in 7 days. We were not aware of the return policy. The manager was very obtuse and unhelpful. Very poor service.
0
Replies (0)MD
Mariska D
1 reviews | Active since Jan 2020
6 Jan 2023, 11:33
Obtuse Management
Wanted to exchange a faulty set of headphones which was a Christmas gift (vey embarrassing to say the least), and as we were away in the Cape area, we were not here in 7 days and the manager was very obtuse and unhelpful. Very poor service.
Helpful (0)
|Replies (0)MD
Mariska D
1 reviews | Active since Jan 2020
6 Jan 2023, 11:33
Obtuse Management
Wanted to exchange a faulty set of headphones which was a Christmas gift (vey embarrassing to say the least), and as we were away in the Cape area, we were not here in 7 days and the manager was very obtuse and unhelpful. Very poor service.
0
Replies (0)JD
Jan D
1 reviews | Active since Jan 2020
22 Jun 2021, 08:51
PAYMENT EMBARRASSMENT
I went to the Bouganville Branch on Friday 18th June 2021. I wanted to purchase some goods to the total value of R 187.00. I produce an R200 note in order to pay the invoice amount. The woman behind the till/counter informed me that this Company does not take R200 notes for payments. I WAS VERY EMBARRASSED, tolding the lady that I've just withdraw the cash from the ATM outside. She persisted that she is not allowed to take the money. I can pay with other money (R100, R50, etc. ) BUT NOT WITH AN R220 NOTE. I ask the women if she thinks that the R200 note is falsely, on which she answerd me "I don't care, we do not take R200 notes from customers" I WAS A REGULAR CUSTOMER AT THIS BRANCH - I WILL NEVER GO BACK TO ANY OF THIS COMPANY'S BRANCHES. If the company does not give me an official appologies (NOT FROM THE WORKER - BUT FROM THE CEO) - replying from this writing, I will take this matter futher !! Kind Regards Jan
Helpful (0)
|Replies (0)JD
Jan D
1 reviews | Active since Jan 2020
22 Jun 2021, 08:51
PAYMENT EMBARRASSMENT
I went to the Bouganville Branch on Friday 18th June 2021. I wanted to purchase some goods to the total value of R 187.00. I produce an R200 note in order to pay the invoice amount. The woman behind the till/counter informed me that this Company does not take R200 notes for payments. I WAS VERY EMBARRASSED, tolding the lady that I've just withdraw the cash from the ATM outside. She persisted that she is not allowed to take the money. I can pay with other money (R100, R50, etc. ) BUT NOT WITH AN R220 NOTE. I ask the women if she thinks that the R200 note is falsely, on which she answerd me "I don't care, we do not take R200 notes from customers" I WAS A REGULAR CUSTOMER AT THIS BRANCH - I WILL NEVER GO BACK TO ANY OF THIS COMPANY'S BRANCHES. If the company does not give me an official appologies (NOT FROM THE WORKER - BUT FROM THE CEO) - replying from this writing, I will take this matter futher !! Kind Regards Jan
0
Replies (0)NW
Nala W
1 reviews | Active since Jan 2020
27 Apr 2021, 17:40
Staff still refusing to refund after 5 months.
We went to the Glenfair branch in December. Our card went through twice. They said it will reverse the first payment. The payment was not reversed and the bank could not do anything as it was on Newland's side. 5 months later we are still waiting and fighting for a refund. According to them it is not on their statements. The staff is very unhelpful and quite rude. Whatsapps are just being read and ignored even though the manager swears this is not the case. The owner is non-existant. Extremely bad customer service. Will not stop fighting for our money.
Helpful (0)
|Replies (0)NW
Nala W
1 reviews | Active since Jan 2020
27 Apr 2021, 17:40
Staff still refusing to refund after 5 months.
We went to the Glenfair branch in December. Our card went through twice. They said it will reverse the first payment. The payment was not reversed and the bank could not do anything as it was on Newland's side. 5 months later we are still waiting and fighting for a refund. According to them it is not on their statements. The staff is very unhelpful and quite rude. Whatsapps are just being read and ignored even though the manager swears this is not the case. The owner is non-existant. Extremely bad customer service. Will not stop fighting for our money.
0
Replies (0)