5 stars for best effort!

I'm giving these guys 5 stars for great effort! I understand that the staff work under a lot of pressure and also deal with unhappy taxpayers on a daily basis. Their phone lines is a hassle to get through on so I decided to stop at the technical department and report the plumbing issue in front of our complex. The ladies in the office is courteous and friendly and they immediately picked up the phone and arranged for a team to attend to the problem. An hour later the plumbing guys stopped in front of our residence and immediately attended to the issue. This isn't a stroke of luck, they have given me consistent prompt service - irregardless of the loads of work required to get attention all over town. Great work guys - and ladies in the office. I can see you put effort in and I just want so say that it doesn't go unnoticed!