Hlengiwe from NHFC blocked my calls

I have been waiting for feedback from Flisp all the paperwork is complete and i received a letter to say it was approved almost a year ago till today no payment has been made into my bond account when i call i keep on being sent from pillar to post i was given Hlengiwe's number for follow up i called once with my number and she answered when i tried calling my calls couldn't get through assuming she blocked my numbers.. Yooh horrible experience