Nifty 50 Photography Pathetic Service!

The service I have been getting from them is so pathetic! I paid for R6000 for our wedding photography and videography. I only received the pics after several months and the video quality is so terrible. I have tried several times to get in contact and it seems like they are not bothered. When it came to booking them, full payment had to be made. Seems like they are just hungry for money. I still want a refund. It's almost a year and have not received everything from the package. Really a waste of time. I have not received my printed photos, digital photo frame and a clear quality video. Waste of money and time. It's really sad because this is my wedding memories that is lost.