Nike.com/online customer care is just there but not to assist us.

I have purchased a few items late October 2025 ,which includes a Kobe Nike Tshirt.In 3 months i have worn the Tshirt twice or thrice,washed it two to three timmmes as well.It has a thick kobe lining on the inside of the neck area.I noticed that it has a wrinkle that is not going away even if I iron it and it looks like its this lining on the neck area.I tried to raise this to customer care and was to there’s nothing they can do.I have been a nike member for years and was not expecting this service and quality from Nike.Now im stuck with something that was worn less than 3 months and cant wear anymore .mxm