I requested a prescription letter month end January, it’s almost June I haven’t received anything. When I call I’m being taken from pillar to post with no way forward this is so frustrating to be honest. This issue has passed 90days ages ago.

Item: Nimble Group
Rating: 1
Author: Andile M

I have been waiting for prescription letter since January 2026.

Helpful (0)

Replies (1)

Nimble Group's replyOfficial

28 May 2026, 07:42

Good day,
Thank you for bringing this matter to our attention.

The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.

Kind Regards

Teri Harley
Customer Care Team

Best regards,

Nimble Group's reply28 May 2026, 07:42

Official

Best regards,

Nimble Group

I requested a prescription letter month end January, it’s almost June I haven’t received anything. When I call I’m being taken from pillar to post with no way forward this is so frustrating to be honest. This issue has passed 90days ages ago.

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