NC
Nirvana Co
Claimed Business
NC
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceDM
Diana M
1 reviews | Active since Jan 2020
28 Feb 2025, 09:42
I recommend them
In Septemebr 2023 we purchased a new mattress from Nirvana Concepts. Around March 23 we noticed it was starting to sag a bit on both sides where we lie. Got in contact with the store we bought it from (Blackheath), obtained a Product Claim from from Hassen the owner, which was completed and given back to him. An inspecor came around about two days later, confirmed that the mattress was indeed not up to their standards, and authorised a replacement mattress, which was delivered a few days after the inspection. The claims process was simple, hassle-free and quick and nirvana Concepts Bedding can be commended for their service and commitment to uphold the warranty (a 15 year warranty on the mattress we purchased) without any fight which can be an issue in general with warranties. I would recommend Nirvana Concepts, in particular the Johannesburg store (because that's the one I have used for other mattresses/beds I have bought previously) to anyone looking to purchase a new bed
Helpful (0)
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Diana M
1 reviews | Active since Jan 2020
28 Feb 2025, 09:42
I recommend them
In Septemebr 2023 we purchased a new mattress from Nirvana Concepts. Around March 23 we noticed it was starting to sag a bit on both sides where we lie. Got in contact with the store we bought it from (Blackheath), obtained a Product Claim from from Hassen the owner, which was completed and given back to him. An inspecor came around about two days later, confirmed that the mattress was indeed not up to their standards, and authorised a replacement mattress, which was delivered a few days after the inspection. The claims process was simple, hassle-free and quick and nirvana Concepts Bedding can be commended for their service and commitment to uphold the warranty (a 15 year warranty on the mattress we purchased) without any fight which can be an issue in general with warranties. I would recommend Nirvana Concepts, in particular the Johannesburg store (because that's the one I have used for other mattresses/beds I have bought previously) to anyone looking to purchase a new bed
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Simphiwe L
1 reviews | Active since Jan 2020
28 Feb 2025, 09:26
Happy
Bought a bed for my gogo and she loved it.. Be blessed guys..
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Simphiwe L
1 reviews | Active since Jan 2020
28 Feb 2025, 09:26
Happy
Bought a bed for my gogo and she loved it.. Be blessed guys..
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Replies (0)MK
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Lorraine P
1 reviews | Active since Jan 2020
28 Feb 2025, 08:51
Happy Customer
Got my bed and i absolutely love it. The sales lady was very patient too.. I am happy customer..
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Lorraine P
1 reviews | Active since Jan 2020
28 Feb 2025, 08:51
Happy Customer
Got my bed and i absolutely love it. The sales lady was very patient too.. I am happy customer..
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Replies (0)TVDB
Tristen Van Der Bere
1 reviews | Active since Jan 2020
27 Feb 2025, 20:17
Recommend
Happy with my purchase. Will by again soon.
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Tristen Van Der Bere
1 reviews | Active since Jan 2020
27 Feb 2025, 20:17
Recommend
Happy with my purchase. Will by again soon.
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Replies (0)JN
Jonathan N
1 reviews | Active since Jan 2020
27 Feb 2025, 19:42
happy
Had an issue with my base and the guys replaced it with no complaints or extra costs, only issue I had was the long delay. I don't understand why deliveries are same day but returns are 12 days delayed. which was kinda frustrating, You should work on that. But overall I do recommend you guys. i love my mattress and My bed is very comfortable and stable.
Helpful (0)
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Jonathan N
1 reviews | Active since Jan 2020
27 Feb 2025, 19:42
happy
Had an issue with my base and the guys replaced it with no complaints or extra costs, only issue I had was the long delay. I don't understand why deliveries are same day but returns are 12 days delayed. which was kinda frustrating, You should work on that. But overall I do recommend you guys. i love my mattress and My bed is very comfortable and stable.
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Replies (0)