1 reviews | Active since Member
I bought a car on auto trader from a dealership called 4WHEELS MOTOR GROUP in Lichtenburg and the agent failed to disclose that the car had a mechanical problem, Breaks were finished and it was worked on previously where they damaged the housing for injector 4, I took delivery of the car on the 28/03/2023 and immediately I noticed that the car was making a funny noise I took it in to Ford for checking and was advice that the turbo and the injectors were faulty. On the 24/04/2023 I was informed by Ford that the engine has been worked on previously and the the wrong bolt was fitted that is what is causing the fuel leak. The dealership from where I purchased the car has been so detached from the situation and they have not been able to assist in any way and keep on shifting the blame. Since i took ownership of the vehicle I have not driven it for more than 1 week as I am writing this review it is back at the workshop again for another fuel leak. I contacted the sales manager Mr. Johan Smith from day one and was updating him as the car kept on breaking down then he referred me to his manager Mr. Stoffel Roets who was not even interested in what I had to say and immediately started being aggressive and not taking my calls. I requested in writing that the matter be resolved as I was willing to return the car and exchange it for another one of similar value but my emails were never answered and I was treated like a nobody when I pushed too much I was met with ****** comment when Mr. Stoffel finally answered the phone and immediately dropped it after the ****** comments. I am very disappointment in Autotrader as well as they did nothing to assist and answered my email by saying that they are just an advertising platform and have nothing to do with the cars being sold.
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