Complaint

On Saturday 02 July 2022 I noticed a signed on the dashboard and took the car to the dealership around 11-12pm. I meat a lady who advised I bring the motor vehicle in for Technician advice on Monday 04th of July 2022. I brought in the vehicle today as advised on Saturday, when the lady who assisted me on Saturday asked Antoinette if is there is any technician on site to assist me, as the vehicle is showing some sign. She further asked what does sign mean, we responded we do not know. Antoinette said how should the owner not know, why didn’t he check the manual, there is a reason the car has a manual. The car gives a hustle to start, the whole car shakes when i increase rev-count, it takes time to pick up speed and it slows down when I switch on the Aircon and is sounds like a tracker or a diesel vehicle.

*This is the entry part of my email i sent to 4wheels@magcar.co.za on Tuesday 05th of July 2022. I have not received any response. Yesterday in the evening when I knock off, my vehicle did not start it made funny noise. I tried calling Hunyadi with no luck.

This is frustrating as I travel just about 65 kilos single trip (130 return),to where I work on daily basis. Having to travel with a vehicle in this condition I worry about getting stuck along the road.

Hellopeter. Please assist with relevant contact to get assistance as Antoinette saw it best that i should tell her (after reading the user manual as thick as 7cm) what wrongs with the vehicle even after taking it to them.

I am really not happy with the attituded received from Hyundai Mafikeng.

Your assistance will be highly appreciated. Goitse from Mafikeng,