1 reviews | Active since Member
I bought a brand new nissan navara from them 3 years ago. My experience with these people has not been a pleasant one at all! Twice I booked in for a service and drove there from Graaff Reinet for nothing. Three times they did not stamp or complete the service book of this new vehicle. The service manager lies to you. The vehicle is a overpriced and real nonsense. I will never buy a navara or any nissan ever again. It took them 3 years to fix the faulty navigation system, which I could not use at all for 3 years. Then the engine seized on 118 000km. Nissan South Africa reviewed the situation and took many weeks before approving a new engine. 10 weeks later, I received the vehicle back - obviously it was not the same at all. This vehicle model should have been recalled. Engine now does many funny things like cutting out and funny vibrations and sounds. They (Nissan South Africa) simply refuse to give me a warranty for the 30 000km left on the initial warranty, for obvious reasons. At the time the engine seized, I still owed R700 000 on the vehicle. They will tell you this is an isolated incident - don't believe their lies. This is a sub standard vehicle with many weaknesses and issues. Started leaking oil early on, and was told not to worry. Worst experience of my life dealing with both Nissan South Africa and Nissan Eastern Cape. Watch out for the lady at customer care - a real piece of work!! I have logged all the emails (sent and received) from both the above unscrupulous companies, and will make them available to anyone that wants to know more. I have also become aware of many other similar incidents country wide. My cell no is 079 496 8067. Anton Bouwer - Graaff Reinet