Nissan NP200 workshop service.

I had a problem with my NP200 which wouldnt start in the mornings. But after run starting it, it would be fine for the rest of the day. However, since the bakkie is used for my work I thought id get it checked out as it is my only source of income and did not want any major problems down the line.

So I took the bakkie to the Nissan dealership in Port Elizabeth. After dropping it off I received a phone call from them 2-3 hours later saying that my engine is gone.

I immediately went back to find out what was happening and then explained to them again what was going on.

We then agreed that they would test the diesel pump and injectors, which they quoted me 5K just to remove the parts needed for testing.

After about a week I phoned in to get an update on what was happening with the vehicle and they told me that they had to get an external company to remove one of the injectors (with a special tool) which was stuck and that they will give me an update soon.

I then had to phone in again for an update, which was that they had broken my injector whilst trying to get it out.

The Service center then said that they will compile a new quote to take the cyclinder head off to get the last half of the injector out.

After agreeing on paying premium labor costs for the vehicle to remove parts. Why must I pay for someone elses mistake whilst doing their job. Surely these costs must fall on the dealership or the external company.