DISTRAUGHT CLIENT

I actually do not know where to start thats how pathetic this groups service was. That bad that they do not get back to you, no follow ups and they make empty promises before changing branches. They forget whom the client is. As if they are doing you a favour yet you are paying a lump sum for your new vehicle. That they develop an attitude and block you as a client. I would not in a million years recommend anybody to them. my first new buy have I never ever imagined to have been this bad. It did not even feel as a brand new buy. I actually had a way better experience when I purchased a second hand vehicle. We waited so long for the vehicle after numerous dates were given of when it would be delivered. My husband was told a date to bring the car for a service and only to find out that morning the car was not booked for its service. WE had to currently ask them when to bring the car also to have the light buzzer installed which was omitted from the vehicle when we got it which was suppose to have been done before handing the vehicle to us. We are still almost a year later waiting on a backboard for the boot of the vehicle as they cannot keep to their word.