Nissan South Africa_Renault Bidvest McCarthy Germiston terible_pathetic service

I took my Nissan Qashqai for major service and also to check Stop/start_engine light on at Renault Bidvest McCarthy in Germiston 15 December 2025 and the technician by the name of Tshepo ran with the service however he failed to switch off the engine light so him and the service consultant by the name Nthabeleng advised me to bring back the car for reassessment the follow day-the 17th of December 2025 and I did that but the funny part about this whole story is, I was able to switch of the engine light on the same day I took my car from the which was-15 December 2025 and this is how I managed to switch it off-I drove the car at speed of 80kmh on gear 3/4 for 10km and that's how it went off and I explained to service consult when I brought back the car. I received a call later on around 11:30 in the morning from the same consult saying my car is ready for collection on the 17th of December 2025 but however she said and I quote" please note there's an additional quotation that you need to pay" and I asked why am I quoted again cause I've already paid everything on the 15th of December and also technician attached his report on the same jobcard I signed then she said the bully bitter_wicked acting manager by the name of matome said they should charge me for chemical they used in my car which I did not give consent or being told about it and till to date they're refusing to share the chemical that claimed it is a recommended product from nissan south with me and I was quoted R800 while initially was quoted R8 619.50.So the 30th of Jan 2026,the same acting manager agreed telephonically on our conference call with Nissan SA customer care consultant by the name of Tebogo Makoti that he will refund me R800 but 2x weeks late in February he came back telling Tebogo that they won't refund me even though I was charge twice for the same issue that their *********** technician failed to do when running with major.

Now Tebogo manager by the name of Lerato Masiangoako she is scared of the same bully_wicked acting manager from Renault bidvest McCarthy Germiston saying to me there's nothing they can do even though they do have calls recording-transcripts whereby he was confirming to refund me on the 30th of Jan 2026.