Unresolved recurring defects/ break down on a Nissan Magnite- Acenta

I am writing on behalf of my daughter Minentle Dlaku to request accountability and resolution of the ongoing defects affecting the Nissan Magnite acenta reg CAA 521-509 that she purchased as a brand new in November 2023.

In less than two years of ownership, the vehicle began experiencing repeated breakdown and these were the dates which Kuilsriver Nissan attended to the vehicle ( 17 September and 04 November 2025 ). We also have another breakdown today . This is particularly unacceptable given that the car has very low mileage of 27300 kms and is seldomly used, this can be proven by the tracker. The car is mostly kept at home and has not been subjected to heavy use or abnormal driving conditions. Under these circumstances, the persisting failures and lack of support are unreasonable and resulted in us loosing confidence in brand Nissan.

Despite multiple repairs, we have not been provided with comprehensive written diagnostic reports outlining the root causes of the faults. Instead of a permanent resolution, the vehicle continues to develop additional issues. This pattern indicates that the underlying problem has not been properly identified or addressed.