Terrible service at Nissan Springs

Afternoon everyone

On the 8 March l bought a car from Nissan Springs, not even a month later the engine light came on, and the car would hesitate when accelerating.l took it to them and the dealer principal said if the fault is too expensive l would have to contribute to the cost, which is complete bull**** because under the CPA l have an IMP**** 6 months warranty. They found the fault and cost was 3k and said they will fix it, but there is no parts available so l need to wait

Now l was without a car and needed to go to work, l asked for a courtesy car, but again was let down as l was given the run around, after chasing after them l was given an old, tired peace of **** car, the car l given has accident damage, the paint is peeling off the breaks lock up. Its embarrassing to go from a nice car l bought to that s**** they gave me within a space of a month.

Their service is horrible l constantly have to call them for an update, and l don’t understand why l had to plead with them for a courtesy car, they should’ve have been ashamed for selling a faulty car and assisted me instead of treating me like a begger. A family relative bought a car from Audi East Rand, the car had fault and was immediately taken back and she was given a proper courtesy car without hassle and stories. They even apologised and gave her full tank of fuel when her car was returned. Now that is great customer service

I feel that Nissan Springs undermines me because lm a young buyer, l hope Nissan South Africa sees this post and has a serious talk with Nissan springs