NU
Nissan Umhlanga durban
Unclaimed Business
NU
Nissan Umhlanga durban
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Review Distribution
1|1 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Nissan Umhlanga durban
Nissan Umhlanga durban has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Nissan Umhlanga durban across 4 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Trevor C
1 reviews | Active since Jan 2020
8 Dec 2025, 09:40
Terrible service - don't ever use them
My vehicle went in for inspection on the 1st of December, fault was identified, i then emailed Deez from the service department on the 2nd asking him to put the claim in to the warranty company, he rep**** saying he is checking stock, i rep**** back asking him why is he working backwards(meaning sending claim to warranty for approval and while waiting for that check the stock) then i kept emailing with no response after that, on Friday morning the 5th he submitted the claim, he did nothing for 3 days, here i am driving a vehicle which i am risking my life with. today is the 8th i called the dealership(nissan umhlanga) to find out if the spares are in stock they said no they will only order the stock once they get approval. I was made like a fool for 1 week when my car should have been fixed by now. They coming with excuses that they had an audit, so which means audits take preference over customers life???? today i had to drop the car off at the dealership for the assessor to come verify the claim, i asked for a courtesy car they told me that they don't offer that and even if they gave me a car i must sign for the insurance of R100k excess which i am liable for if anything has to happen to the car. This is the worst service from a Nissan franchise, i will make sure to post my journey with Nissan Umhlanga all over social media.
Helpful (0)
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Trevor C
1 reviews | Active since Jan 2020
8 Dec 2025, 09:40
Terrible service - don't ever use them
My vehicle went in for inspection on the 1st of December, fault was identified, i then emailed Deez from the service department on the 2nd asking him to put the claim in to the warranty company, he rep**** saying he is checking stock, i rep**** back asking him why is he working backwards(meaning sending claim to warranty for approval and while waiting for that check the stock) then i kept emailing with no response after that, on Friday morning the 5th he submitted the claim, he did nothing for 3 days, here i am driving a vehicle which i am risking my life with. today is the 8th i called the dealership(nissan umhlanga) to find out if the spares are in stock they said no they will only order the stock once they get approval. I was made like a fool for 1 week when my car should have been fixed by now. They coming with excuses that they had an audit, so which means audits take preference over customers life???? today i had to drop the car off at the dealership for the assessor to come verify the claim, i asked for a courtesy car they told me that they don't offer that and even if they gave me a car i must sign for the insurance of R100k excess which i am liable for if anything has to happen to the car. This is the worst service from a Nissan franchise, i will make sure to post my journey with Nissan Umhlanga all over social media.
0
Replies (0)LN
Lionel N
1 reviews | Active since Jan 2020
12 May 2024, 17:59
Datsun go cvt parts hard to get, long wait
Hi, I have bought a 2020 Datsun go plus cvt, Nissan stopped making this car, promised us they will still have parts, I am waiting going 3 years for parts, the manager Mr kimolin is aware of my case, a simple window mechanism and rubbers, imagine if I need the automatic gearbox, still under warranty, eish, they should refund my money if it's a problem, car is paid off. They keep speaking lies by saying they ordered wrong parts, becareful, even had problem with my front disc pads, was making funny noise, I reported and waited over a year, they lie and told I need to replace them which has over 60% life on them, when I told them I no they lie, they replaced the brake pads at they costs, fitting in Renault front pads, I sent the manager many what'sup messages in this regards, no reply, no joy for parts.
Helpful (0)
|Replies (0)LN
Lionel N
1 reviews | Active since Jan 2020
12 May 2024, 17:59
Datsun go cvt parts hard to get, long wait
Hi, I have bought a 2020 Datsun go plus cvt, Nissan stopped making this car, promised us they will still have parts, I am waiting going 3 years for parts, the manager Mr kimolin is aware of my case, a simple window mechanism and rubbers, imagine if I need the automatic gearbox, still under warranty, eish, they should refund my money if it's a problem, car is paid off. They keep speaking lies by saying they ordered wrong parts, becareful, even had problem with my front disc pads, was making funny noise, I reported and waited over a year, they lie and told I need to replace them which has over 60% life on them, when I told them I no they lie, they replaced the brake pads at they costs, fitting in Renault front pads, I sent the manager many what'sup messages in this regards, no reply, no joy for parts.
0
Replies (0)RS
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