Active since Jan 2014
Had an issue with nissan umhlanga,there was a case opened and i requested compensation for the damages to my vehicle which the branch caused, greg the dealer principle had called me when the previous case was opened, i asked for a complimentary vehicle service and he told me we can talk about it when i bring the car in for service, when i took the car in he said he will get back to me, For a senior person to promise something and do nothing and not even communicate anything is disgusting, seems like he doesnt care about clients and hides in hes office
Ntokozo Ndlovu from the 3rd party liability, absolutely rude and unhelpful i asked for information and i was told i cannot be given any information about my claim, i hope budget loses all their clients and i will be posting on social media how badly i have been treated as a client, i am the client i am allowed to know the values being paid out to me.
Not so helpfull with pricing, been a client for over 10 years and they send emails increasing the prices drastically, when you speak to the agents to revise they cant help much, whats the use of being such a good long standing claim free client when all they do is take take take but bluff you with outbonus, we live in a country where salaries are so low and we dont get salary increases but just to have some kind of security we have insurance that still wants to rob us.
Good service and user friendly app, just need to better the add on prices like the dashcam but overall good
Sold me a traficc warranty which is absolutely useless, dont ever sell traficc warranty to any clients
6 days later and warranty claim still not sorted out, they leave you stranded without a vehicle, as per Quade the claims agent i can only claim car hire once claim has been approved, 6 days without a car, I hope CMH group knows that they selling a product like this, the claims agent Quade is useless he doesnt respond to emails and is rude. past experience with this warranty the only person who actually helps is clinton phillander. I dont think the owner Nick knows that he's agents treat customers so badly and take so long to resolve claims.
My vehicle went in for inspection on the 1st of December, fault was identified, i then emailed Deez from the service department on the 2nd asking him to put the claim in to the warranty company, he rep**** saying he is checking stock, i rep**** back asking him why is he working backwards(meaning sending claim to warranty for approval and while waiting for that check the stock) then i kept emailing with no response after that, on Friday morning the 5th he submitted the claim, he did nothing for 3 days, here i am driving a vehicle which i am risking my life with. today is the 8th i called the dealership(nissan umhlanga) to find out if the spares are in stock they said no they will only order the stock once they get approval. I was made like a fool for 1 week when my car should have been fixed by now. They coming with excuses that they had an audit, so which means audits take preference over customers life???? today i had to drop the car off at the dealership for the assessor to come verify the claim, i asked for a courtesy car they told me that they don't offer that and even if they gave me a car i must sign for the insurance of R100k excess which i am liable for if anything has to happen to the car. This is the worst service from a Nissan franchise, i will make sure to post my journey with Nissan Umhlanga all over social media.
My vehicle went in for inspection on the 1st of December, fault was identified, i then emailed Deez from the service department on the 2nd asking him to put the claim in to the warranty company, he rep**** saying he is checking stock, i rep**** back asking him why is he working backwards(meaning sending claim to warranty for approval and while waiting for that check the stock) then i kept emailing with no response after that, on Friday morning the 5th he submitted the claim, he did nothing for 3 days, here i am driving a vehicle which i am risking my life with. today is the 8th i called the dealership(nissan umhlanga) to find out if the spares are in stock they said no they will only order the stock once they get approval. I was made like a fool for 1 week when my car should have been fixed by now. They coming with excuses that they had an audit, so which means audits take preference over customers life???? today i had to drop the car off at the dealership for the assessor to come verify the claim, i asked for a courtesy car they told me that they don't offer that and even if they gave me a car i must sign for the insurance of R100k excess which i am liable for if anything has to happen to the car. This is the worst service from a Nissan franchise, i will make sure to post my journey with Nissan Umhlanga all over social media.
Since when RMI is not allowed to service a vehicle and repair on the policy, i will be contacting all dealerships to stop selling their products since its not covered by RMI which us normal ppl can afford
***** department taking forever to get things done, unauth transaction on my acc and now my acc is in a minus, i cannot use my account to even buy groceries,put me in financial stress
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.