TrustIndex
0
Ranking
#2
in Other
NPS Score
100
Recommended: Very Likely
May '25 - Apr '26
Traficc has a TrustIndex of 0 out of 10 on Hellopeter, based on 20 reviews in the last 12 months. Hellopeter has tracked Traficc across 140 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Good day, just want to compliment Sherleen and her team at Traficc, what a pleasure to deal with such a helpful & efficient team. Everyone I spoke to knew exactly what’s happening,friendly and helpful. Amazing customer service, rare these days, thanks & blessings to everyone. 🙏
1 reviews | Active since Jan 2020
Good day, just want to compliment Sherleen and her team at Traficc, what a pleasure to deal with such a helpful & efficient team. Everyone I spoke to knew exactly what’s happening,friendly and helpful. Amazing customer service, rare these days, thanks & blessings to everyone. 🙏
1 reviews | Active since Jan 2020
Traficc are ****mers. Beware. I purchased a car and was offered the Maintenance Plan as well as Tyre & Rim Plan. The former was insured with the amount of R56 000 and the latter R9000, both for a period of 36 months. I used the products for 4 months without any claim, yet when I cancelled both products on their basis of “pro rata”, I was charged R14 400 on the Maintenance Plan and R3000 on the Tyre and Rims, just for 4 months I did not lodge claim. This is ***** and unprofessional from Traficc, they are knowingly ****ming customers and I definitely will be elevating the matter to the National Consumer Commission as well as the Insurance Ombudsman for short term insurers. Also, I am alerting my lawyers to build a case. They have to be taken to the cleaners, I am one individual they messed around with.
1 reviews | Active since Jan 2020
Traficc are ****mers. Beware. I purchased a car and was offered the Maintenance Plan as well as Tyre & Rim Plan. The former was insured with the amount of R56 000 and the latter R9000, both for a period of 36 months. I used the products for 4 months without any claim, yet when I cancelled both products on their basis of “pro rata”, I was charged R14 400 on the Maintenance Plan and R3000 on the Tyre and Rims, just for 4 months I did not lodge claim. This is ***** and unprofessional from Traficc, they are knowingly ****ming customers and I definitely will be elevating the matter to the National Consumer Commission as well as the Insurance Ombudsman for short term insurers. Also, I am alerting my lawyers to build a case. They have to be taken to the cleaners, I am one individual they messed around with.
1 reviews | Active since Jan 2020
6 days later and warranty claim still not sorted out, they leave you stranded without a vehicle, as per Quade the claims agent i can only claim car hire once claim has been approved, 6 days without a car, I hope CMH group knows that they selling a product like this, the claims agent Quade is useless he doesnt respond to emails and is rude. past experience with this warranty the only person who actually helps is clinton phillander. I dont think the owner Nick knows that he's agents treat customers so badly and take so long to resolve claims.
1 reviews | Active since Jan 2020
6 days later and warranty claim still not sorted out, they leave you stranded without a vehicle, as per Quade the claims agent i can only claim car hire once claim has been approved, 6 days without a car, I hope CMH group knows that they selling a product like this, the claims agent Quade is useless he doesnt respond to emails and is rude. past experience with this warranty the only person who actually helps is clinton phillander. I dont think the owner Nick knows that he's agents treat customers so badly and take so long to resolve claims.
1 reviews | Active since Jan 2020
Under stressful circumstances, the staff were excellent with claim Shirleen Johnson.
1 reviews | Active since Jan 2020
Under stressful circumstances, the staff were excellent with claim Shirleen Johnson.
1 reviews | Active since Jan 2020
Thumbs up to Ronelle, Sindi and Vusi at Traffic. I experience a marvelous service today from them. I was assisted with respect and humility. My claim was attended with acceleration turnaround time. Your hard work is noticed. thank you!!
1 reviews | Active since Jan 2020
Thumbs up to Ronelle, Sindi and Vusi at Traffic. I experience a marvelous service today from them. I was assisted with respect and humility. My claim was attended with acceleration turnaround time. Your hard work is noticed. thank you!!
1 reviews | Active since Jan 2020
When you purchase a new vehicle especially at Audi center or Mercedes or any other dealer and they offer Traficc as your insurer for either warranty for your car and tyre and rim just reject, the insurance is a **** and they will not pay you they will give you a null and void or unreasonable decision, nor fair at all, e.g they rejected tyre and rim damage because cause of damage was a pothole.
1 reviews | Active since Jan 2020
When you purchase a new vehicle especially at Audi center or Mercedes or any other dealer and they offer Traficc as your insurer for either warranty for your car and tyre and rim just reject, the insurance is a **** and they will not pay you they will give you a null and void or unreasonable decision, nor fair at all, e.g they rejected tyre and rim damage because cause of damage was a pothole.
1 reviews | Active since Jan 2020
I want to thank Heidi Menyo, Cindy Sasman and the Traficc staff for making my retrenchment a painless process. Having a retrenchment benefit with Traficc ensured my car instalment was paid on time for 6 months without delay or unnecessary complications. I never thought I would need to use this benefit however would encourage everyone to ensure that they have this benefit in the unlikely event that it should happen to you. It happened to me after 30 years of loyal service to my company. Traficc has a host of benefits including Maintenance Plans which I have had the luxury of making use of, once again, a seamless process to obtain authorization. Thank you Traficc for the professional service you have provided me with. I appreciate all of you who have made my journey an easy one.
1 reviews | Active since Jan 2020
I want to thank Heidi Menyo, Cindy Sasman and the Traficc staff for making my retrenchment a painless process. Having a retrenchment benefit with Traficc ensured my car instalment was paid on time for 6 months without delay or unnecessary complications. I never thought I would need to use this benefit however would encourage everyone to ensure that they have this benefit in the unlikely event that it should happen to you. It happened to me after 30 years of loyal service to my company. Traficc has a host of benefits including Maintenance Plans which I have had the luxury of making use of, once again, a seamless process to obtain authorization. Thank you Traficc for the professional service you have provided me with. I appreciate all of you who have made my journey an easy one.
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