No delivery

I ordered a Samson 8u rack from the shop, the payment was made on the 24 November 2015.<br> <br> till today i still have not received anything, nobody isn't saying anything. when i call they say they will get back to me and they dont, i tried cancelling the order but they said no we will deliever with two days, its been a good 3 weeks now. they dont reply to my emails<br> <br> can you please sort this out or cancel my order and refund all my money<br>