

Nomjey Tours
Based on recent customer reviews, Nomjey Tours delivers a consistently praised group travel and vacation experience across South Africa and Mozambique. Customers highlight the warmth, professionalism, and dedication of drivers and tour leaders, with particular praise for named staff like Nhlanhla and Sihle. The business scores strongly on Customer Service & Travel Expertise (4.5) and Travel Experience & Reliability (4.2), though Communication & Complaint Resolution (3.9) and Refunds, Pricing & Value (4.2) show minor areas for growth.
TrustIndex
0
Score
Ranking
#7
in Travel Agencies
NPS Score
66
Recommended: Very Likely
May '25 - Apr '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencePopular mentions
1 reviews | Active since Jan 2020
Thanks very much to Nomjay Tours, we had a fabulous stay. Accommodation met our expectation and it was beautiful with a sea view, we had fun.
1 reviews | Active since Jan 2020
Thanks very much to Nomjay Tours, we had a fabulous stay. Accommodation met our expectation and it was beautiful with a sea view, we had fun.
1 reviews | Active since Jan 2020
The experience was amazing, hotels were beyond our expectations, food and games. Our driver Nhlanhla Mathenjwa was so respectful, humble, patient, friendly and presentable. Nomjey- the owner kept on checking on us, reassuring, and giving us information in advance. I would 100% recommend them 💐💐💐
1 reviews | Active since Jan 2020
The experience was amazing, hotels were beyond our expectations, food and games. Our driver Nhlanhla Mathenjwa was so respectful, humble, patient, friendly and presentable. Nomjey- the owner kept on checking on us, reassuring, and giving us information in advance. I would 100% recommend them 💐💐💐
1 reviews | Active since Jan 2020
I had an absolutely wonderful experience. It felt as though I was on a family vacation, even though we had never met one another before. The sense of unity and warmth within the group was remarkable, and that was entirely because of uMjay. He created an atmosphere where we all felt connected, valued, and at ease. uMjay truly went above and beyond to ensure our safety, comfort, and enjoyment throughout the trip. His dedication, care, and genuine passion for what he does were evident in every detail. Because of him, we created unforgettable memories in Mozambique — moments I will cherish for a very long time. I am certain that I will be booking with them again in the near future. What touched me the most was his ability to embrace and cater to the unique differences within our group, making each person feel seen and included. Ps. Kune ngoma yabo that’s still ringing in my head, don’t forget to ask ukuth anidlalele yona😅😅 “Kumnandi kumnandi eNomjay tours”😅😅
1 reviews | Active since Jan 2020
I had an absolutely wonderful experience. It felt as though I was on a family vacation, even though we had never met one another before. The sense of unity and warmth within the group was remarkable, and that was entirely because of uMjay. He created an atmosphere where we all felt connected, valued, and at ease. uMjay truly went above and beyond to ensure our safety, comfort, and enjoyment throughout the trip. His dedication, care, and genuine passion for what he does were evident in every detail. Because of him, we created unforgettable memories in Mozambique — moments I will cherish for a very long time. I am certain that I will be booking with them again in the near future. What touched me the most was his ability to embrace and cater to the unique differences within our group, making each person feel seen and included. Ps. Kune ngoma yabo that’s still ringing in my head, don’t forget to ask ukuth anidlalele yona😅😅 “Kumnandi kumnandi eNomjay tours”😅😅
1 reviews | Active since Jan 2020
Everything was perfect 💯 from drivers and the experience on it own was out of this world
1 reviews | Active since Jan 2020
Everything was perfect 💯 from drivers and the experience on it own was out of this world
1 reviews | Active since Jan 2020
This is a good team to work with..well done Nomjey Tours keep up the good work
1 reviews | Active since Jan 2020
This is a good team to work with..well done Nomjey Tours keep up the good work
Based on recent customer reviews, this business delivers a consistently strong customer experience anchored by outstanding agent quality and rapid communication. Customers frequently name individual consultants and praise their friendliness, patience, and professionalism. Recurring praise is given to claims and roadside assistance, though a vocal minority report frustrating delays, rejected claims, and poor transparency around premium increases.
This business's biggest strength, according to Hellopeter's AI analysis, is Agent Quality & Customer Care. Named consultants are praised repeatedly for patience, friendliness, and going above and beyond. Words like 'amazing,' 'star,' and 'gem' appear frequently, reflecting genuinely caring human interactions.
The most common complaint, based on Hellopeter's AI analysis of recent customer reviews, is Pricing, Premiums & Transparency. Customers appreciate premium reductions upon request but complain about unexplained annual increases, hidden excess charges, and debits continuing after cancellation. Transparency at policy inception is a recurring gap.
Hellopeter's TrustIndex is a 0–10 score based on review star ratings, reply speed, and recent activity over the last 12 months. How is the TrustIndex calculated? →
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