Bad service at Noordheuwel, Krugersdorp Government Clinic

Today 16 July 2018 my friend went to the Clinic as he has high fever and has been sick for a while. The sister that attended to him did not even take his temperature or examined him, not even looked in his throat. While sitting there another sister came in and sat on the bed and the two started chatting in their language. The sister then gave him vitamin B tablets and pain tablets. This is not the first time this has happened, I also go to that clinic as I do not have a medical aid, I was once told by a sister to wait she is first going on lunch and will then attend to me, after she finished she also did nothing, she asked me how I was feeling, upon telling her, with no examination of any kind, she told me she will write a letter for me to go to Leratong Hospital. I expect that the sisters should at least attend to a person first. Can anyone do something for us to get better service, if we cannot afford medical aids it does not mean that we are not human and do not deserve the treatment that we need.